Javier Guzman
Marysville ,CA
Summary
Dynamic Service Technician/Route Driver with a proven track record at Clark Pest Control and co. excelling in customer service and delivery. Skilled in optimizing sales goal, enhancing client education and relations, with professionalism and safety, ensuring high-quality service rendered.
Overview
8
8
years of professional experience
Work History
Service Technician
Clark Pest Control
Yuba City, CA
05.2025 - Current
- Inspected residential properties for pest infestations
- Developed and implemented pest management plans tailored to client needs.
- Collaborated with clients to educate them on pest prevention strategies.
- Monitored treatment efficacy and made adjustments to improve results.
- Maintained accurate records of services performed and materials used.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
- Managed scheduling efficiently, allocating time effectively to accommodate both planned appointments and emergency calls as needed.
- Reduced chemical usage in treatments by implementing integrated pest management strategies, contributing to environmental sustainability.
Route Driver Representative
American Cleaners & Laundry
Santa Maria, CA
11.2018 - 05.2025
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Provided excellent customer service, leading to high levels of customer retention and loyalty.
- Trained new Route Sales Representatives, sharing best practices for success in the role.
- Implemented effective time management techniques to maximize daily productivity and efficiency on routes.
- Maintained up-to-date knowledge of products and services to address customer inquiries
- Processed payments, made change, and provided receipts.
Route Driver
Edna’s Bakery
San Luis Obispo, CA
08.2018 - 01.2019
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
- Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
- Received, counted and inspected inventory for delivery.
- Promoted company values through consistent demonstration of commitment to excellence during daily operations.
Pressure Washer Tech
SP Maintenance Services
Arroyo Grande, CA
02.2018 - 05.2018
- Demonstrated strong attention to detail in all aspects of work, resulting in high-quality outcomes for clients.
- Handled delicate surfaces with care, preventing damage while achieving thorough cleaning results.
- Delivered timely and efficient pressure washing services for commercial and residential clients, resulting in high customer satisfaction.
Education
Diploma -
Pioneer Valley High School
Santa Maria, CA06.2012
Skills
- Customer retention
- Sales goals
- Leads prospecting
- Vehicle safety
- New customer solicitation
- Team collaboration
- Professionalism
Timeline
Service Technician
Clark Pest Control
05.2025 - Current
Route Driver Representative
American Cleaners & Laundry
11.2018 - 05.2025
Route Driver
Edna’s Bakery
08.2018 - 01.2019
Pressure Washer Tech
SP Maintenance Services
02.2018 - 05.2018
Diploma -
Pioneer Valley High School