Adaptable individual with experience in fast-paced environments. Proven ability to engage customers and collaborate with diverse teams to enhance service quality and uphold standards.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista
Starbucks
Virginia Beach, Virginia
12.2024 - 08.2025
Prepared and served a variety of coffee beverages to customers.
Maintained cleanliness and organization of the coffee shop environment.
Operated espresso machines and brewing equipment efficiently.
Assisted customers with menu choices and special requests.
Handled cash transactions and managed the register accurately.
Engaged customers in friendly conversation to enhance their experience.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Connected with customers, ensuring that the Starbucks mission was shared and that everyone felt welcome.
Employee
Chipotle
Virginia Beach, VA
08.2024 - 12.2024
Contributed to ensuring that management and coworkers were following proper guidelines.
Worked alongside a diverse team to both communicate and provide customers with a clean and healthy environment.
Worked in a fast-paced, team-oriented environment, completing and prioritizing various tasks to accomplish our goal as a restaurant.
Assisted with customer requests and answered questions to improve satisfaction.
I was offered a managerial position, but I turned it down due to time constraints.
Education
Intended Mechanical Engineering
University of Virginia
Charlottesville, VA
05-2029
High School Diploma -
Princess Anne High
Virginia Beach
06-2025
Skills
C
Python
Java
Database management
Statistics
Business and economics
Team leadership
Document creation and organization
Team collaboration
Project management
Customer service
Attention to detail
Problem solving
Positive and professional
Conflict mediation
Solid problem solver
Quality control
Active listener
Awards
Microsoft Office State Champion, Excel 2016
Microsoft Office National Champion, Excel 2016
Placed 8th in the Microsoft Office World Championship, Excel 2016
Placed 1st regionally for Spreadsheet Applications, FBLA competition
Placed 1st in states for Spreadsheet Applications, FBLA competition
Certification
Microsoft Office Specialist: Excel, Office 2016 Associate
Microsoft Office Specialist: Excel, Office 2019 Associate
Microsoft Office Specialist: Excel, Office 2019 Expert
Microsoft Office Specialist: Excel, Microsoft 365 Apps Expert
Microsoft Office Specialist: Word, Office 2019 Associate
Microsoft Office Specialist: Word, Office 2019 Expert
Microsoft Office Specialist: Access, Office 2019 Expert
Microsoft Office Specialist: Powerpoint, Office 2019 Associate
Microsoft Office Specialist: Outlook, Office 2019 Associate
Microsoft Office Specialist: Expert, Office 2019 Expert
Skills Experience
C++
Python
Java
Experience managing, creating, and editing databases/worksheets for real companies
Experience in working in a client based environment
Extensive knowledge of statistics and complex formulas
Well-versed in business and economics
Management/team lead behind coding/game development projects
Creation/organization of well-formatted, professional documents, corporation databases, and presentations