Summary
Overview
Work History
Education
Skills
Timeline
Generic

Javier Hernandez

Summary

Results-driven leader with extensive experience as a Manager and President, recognized for setting strategic vision and driving growth in challenging environments. Proven track record in business expansion, team development, and effective customer relations. Expertise in document creation and organization using Microsoft Word. Key achievements include implementing innovative strategies that significantly improved organizational performance and profitability.

Overview

10
10
years of professional experience

Work History

President

FH Truck Repair
Temple, PA
01.2023 - Current
  • Negotiated contracts with vendors, suppliers and other partners.
  • Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
  • Oversaw daily administrative tasks such as payroll processing, accounts payable and receivable management.
  • Resolved conflicts between staff members by listening attentively and providing constructive feedback.
  • Identified needs of customers promptly and efficiently.
  • Managed household errands and other essential duties.
  • Maintained a high level of professionalism when dealing with difficult customers.

Manager

FH Truck Repair
Leesport, PA
06.2021 - 01.2023
  • Provided leadership during times of organizational change or crisis situations.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Managed inventory and supplies to ensure materials were available when needed.

Main Office Secretary

FH Truck Repair
Temple, PA
05.2020 - 06.2021
  • Organized and maintained filing systems for employee records, customer information, invoices, contracts, and other documents.
  • Greeted visitors, answered incoming calls and directed them to the appropriate staff member.
  • Performed general clerical duties such as photocopying, faxing, scanning documents.
  • Managed office supplies inventory and placed orders when necessary.
  • Composed professional business letters, memos and emails on behalf of the company's executives.
  • Created reports using Microsoft Office Suite applications.

Package Handler

UPS
Reading, PA
09.2019 - 04.2020
  • Scanned and sorted incoming packages by destination and priority, maintaining accuracy.
  • Loaded and unloaded box trucks in an effective way.
  • Lift packages weighing over 50 pounds.
  • Worked flexible hours, including weekends and holidays, to meet business needs.
  • Collaborated with team members to improve workflow and increase productivity.
  • Adapted to various environmental conditions in warehouse and outdoor settings.
  • Report any lost or damaged items to supervisors.

Store Clerk

One Stop Deli
Reading , PA
01.2015 - 07.2017
  • Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
  • Restocked shelves with inventory as needed.
  • Completed weekly tasks such as cleaning counters and floors, dusting shelves, stocking shelves with new merchandise.
  • Operated cash register in accordance with company policies and procedures.

Education

High School Diploma -

Schuylkill Valley
Leesport, PA
06-2019

Business Management

Reading Area Community College
Reading, PA

Skills

  • Fluent in Spanish and English
  • Adaptability
  • Problem-Solving
  • Multitasking
  • Time Management
  • Business Development
  • Customer Satisfaction

Timeline

President

FH Truck Repair
01.2023 - Current

Manager

FH Truck Repair
06.2021 - 01.2023

Main Office Secretary

FH Truck Repair
05.2020 - 06.2021

Package Handler

UPS
09.2019 - 04.2020

Store Clerk

One Stop Deli
01.2015 - 07.2017

High School Diploma -

Schuylkill Valley

Business Management

Reading Area Community College

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