JAVIER IGLESIAS
Los Angeles,CA
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
4
4
years of professional experience
Work History
Front of House/ Back of House/ Cashier/Main Grill Cook
Shake Shack
11.2023 - Current
- Managed cash transactions efficiently to ensure accurate cash handling.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Removed garbage, compost, and recycling, and placed in designated container areas.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
Cashier/Server/Host
ILE BISTRO
05.2023 - Current
- Attended customers and seated them when needed
- Gave customers recommendations when it came to ordering food or gave them samples to make it simpler for them
- Made rice bowls and soup bowls for the customers as well as attending to them
- Learnt menu knowledge in order to provide them better service and give recommendations
- Set up the line in the mornings and as well set up the tables to start off the day
- Restocked when culinary utensils were missing as well as bowls in order to maintain a fast experience for the customer
- Assisted co-workers during rush hours by taking customers orders and bringing prepared dishes
- Communicated with co workers if the line was missing food and helped co workers by taking other customers orders
- Attended events and stayed overtime during events and helped organize before the events started
Host/Foodrunner
Olive Garden
08.2022 - 02.2023
- Greeted and seated customers to their tables
- Memorized seating chart to not overload the servers
- Delivered food to the guest assigned tables
- Picked up food once the guest were finished eating their food
- Communicated to my co-workers when seating guest to create a safe
Cashier
Chic Fil A
02.2021 - 05.2022
- Attended and greeted customers
- Created an environment where customer feels safe
Education
No Degree - Pyschology
Santa Monica College
Santa Monica, CAHigh School Diploma -
Camino Nuevo High School
Los Angeles, CA06-2020
Skills
- Customer transactions
- Cash handling
- Point of sale
- Sales support
- Product knowledge
- Transaction accuracy
- Multitasking and organization
- Willing to learn
- Quick-learning
- Strong work ethic
- Data entry
- Critical thinking
- Active listening
- Customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front of House/ Back of House/ Cashier/Main Grill Cook
Shake Shack
11.2023 - Current
Cashier/Server/Host
ILE BISTRO
05.2023 - Current
Host/Foodrunner
Olive Garden
08.2022 - 02.2023
Cashier
Chic Fil A
02.2021 - 05.2022
No Degree - Pyschology
Santa Monica College
High School Diploma -
Camino Nuevo High School
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