Javier J. SALDANA

• Fostering a welcoming atmosphere for members, ensuring personalized service.
• Carry out exclusive events including buyouts, private gatherings, and themed nights.
• Resolving member concerns promptly.
• Gathering and analyzing member information to always keep freebies updated.

• Oversaw all floor operations to ensure extraordinary guest experiences.
• Managed all staff to meet venue standards.
• Weekly inventory management to maintain stock levels and meet singular client needs.
• Monitored daily sales performance and transaction accuracy through POS systems.
• Coordinated directly with clients to ensure event expectations are met.

• Handled reservations and organized seating charts to ensure smooth and efficient dining operations.
• Addressed guest inquiries and resolved concerns with professionalism and care.
• Delivered exceptional customer service by proactively anticipating guests’ needs.

• **Filled Temporary Position**
• Handled scheduling and appointments.
• Oversaw the shops' maintenance.
• Developed engaging content for social media platforms.
• Coordinated client-artist matchmaking as well as accurate, customized project estimates.

• Advised customers on product selection and guided purchasing decisions.
• Ensured a clean, organized and visually appealing space.
• Accurately completed transactions through utilizing point-of-sale systems.

• Coordinated logistics for events
• Directed event personnel to maintain high standards of service delivery.
• Served as the primary liaison between the venue and client, ensuring seamless communication and event execution.

Events Worked:

• Cannes Film Festival
• MIPIM
• MAPIC
• MIPCOM
• Cannes Lions
• Cannes Yachting Festival
• TFWA World Exhibition

• Managed multiple tables efficiently during peak hours to ensure smooth service.
• Maintained organization while handling work both on the floor and behind the bar.