Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Languages
Timeline
Generic

Javier Lara

Katy,Texas

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Package Handler Supervisor

FedEx
09.2024 - Current
  • Train new package handlers
  • Ensuring efficient and safe movement
  • Set up safety equipment
  • Have flexibility around the warehouse
  • Time manage the shipments
  • Maintained compliance with industry regulations pertaining to package handling procedures.
  • Promoted employee recognition programs to motivate high-performing team members.

Account Manager

LPC Personnel
01.2024 - 07.2024
  • Cold Calling/Lead Searching
  • Data Entry
  • Scheduling Appointments
  • Screening/handling sensitive information
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.

Insurance Specialist

National Group Life Insurance
01.2024 - 01.2025
  • Develop and implement effective sales strategies to achieve sales targets
  • Conduct market research and identify potential customers and their needs
  • Build and maintain strong relationships with new and existing clients
  • Present and demonstrate products or services to potential clients
  • Negotiate contracts and close sales deals
  • Collaborate with internal teams to ensure customer satisfaction and timely delivery of products or services
  • Provide excellent customer service
  • Find my own leads by cold calling and advertising and ads

Assistant Manager

Express Oil Change & Tire Engineers
01.2020 - 12.2023
  • Demonstrate exceptional customer service skills by greeting and assisting customers, addressing their inquiries, and ensuring a positive experience throughout their visit.
  • Leverage customer feedback and surveys to make data-driven improvements in service offerings and the customer experience.
  • Consistently exceed sales targets and quotas by effectively promoting tire and oil change services, resulting in increased revenue and customer retention.
  • Train and mentor staff in sales techniques, product knowledge, and customer service best practices, leading to improved team performance and higher sales conversion rates.
  • Utilize strong product knowledge to recommend appropriate tire and oil change options to customers based on their needs and preferences, increasing customer satisfaction, fostering trust and repeat businesses.
  • Effectively resolved customer concerns and complaints, turning potential negative experiences into positive ones, and maintaining a high level of customer satisfaction.

Education

Associates of Arts - Business

Lone Star College
04-2023

High School -

Rice High School
01.2019

Skills

  • Leadership
  • Networking
  • Upselling
  • Sales & Marketing
  • Negotiation
  • Relationship Building
  • Effective leadership
  • Warehouse operations
  • Customer service
  • Time management
  • Verbal and written communication
  • Teamwork and collaboration
  • Listening skills

Certification

State Inspection License

Hobbies and Interests

  • Bodybuilding
  • Indoor Recreational Sports
  • Running
  • Investment

Languages

Spanish
Professional Working

Timeline

Package Handler Supervisor

FedEx
09.2024 - Current

Account Manager

LPC Personnel
01.2024 - 07.2024

Insurance Specialist

National Group Life Insurance
01.2024 - 01.2025

Assistant Manager

Express Oil Change & Tire Engineers
01.2020 - 12.2023

High School -

Rice High School

Associates of Arts - Business

Lone Star College

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