Javier Laracuente

• Operated cash register efficiently, processing customer transactions accurately.
• Assisted customers with inquiries and product selections to enhance shopping experience.
• Maintained cleanliness and organization of checkout area for optimal efficiency.
• Collaborated with team members to ensure smooth store operations during peak hours.
• Handled cash, credit, and electronic payments while adhering to security protocols.

• Coordinated daily operations to ensure efficient teller workflow and customer service excellence.
• Trained and mentored new tellers on standard operating procedures and customer engagement techniques.
• Monitored transaction accuracy, identifying discrepancies and implementing corrective measures to enhance reliability.
• Developed scheduling strategies to optimize teller coverage during peak hours, improving service delivery.
• Assisted in resolving complex customer inquiries, enhancing satisfaction through effective problem-solving skills.
• Collaborated with management to implement process improvements that streamlined transactions and reduced wait times.
• Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.

• Managed daily cash transactions with accuracy and efficiency.
• Provided exceptional customer service to enhance client satisfaction and loyalty.
• Assisted in training new tellers on operational procedures and systems.
• Processed deposits, withdrawals, and loan payments accurately and swiftly.
• Maintained compliance with banking regulations and internal policies.

Executed customer transaction processing to improve operational efficiency.

Maintained daily vault balance, ensuring accuracy in financial operations.

Facilitated night drop transactions for secure and timely deposit handling.

Promoted customer satisfaction by delivering responsive service.

• Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.