Javier Longoria
Weslaco
Summary
Dynamic retail professional with extensive experience at Walmart, excelling in stock management and customer service. Proven ability to enhance product visibility through effective merchandising techniques and teamwork. Skilled in operating computerized inventory systems and adept at problem-solving, ensuring high customer satisfaction and efficient operations.
Overview
8
8
years of professional experience
Work History
Stocking Associate
Walmart
Harlingen
01.2025 - Current
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Added incoming items to inventory using company software.
- Moved items to designated warehouse areas.
- Collaborated with team members to execute promotional displays quickly and accurately.
- Monitored stock levels throughout the day and notified management when additional product was required.
- Arranged product on shelves following merchandising guidelines.
- Broke down and discarded empty packaging and boxes after stocking products.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Unloaded delivery trucks and verified contents against invoices.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Attached price labels to products and updated sales floor signs.
- Provided excellent customer service by responding courteously to inquiries.
- Implemented loss prevention strategies to minimize shrinkage.
- Updated products with new pricing or temporary promotion signs to increase sales.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Coordinated with management to identify and resolve inventory discrepancies.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Rotated stock from older to newer product when necessary to ensure quality control standards.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Operated forklift and pallet jack to transport heavy loads.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Restocked damaged goods onto shelves after repairs had been made.
- Assisted customers in locating products on the shelf or in the backroom.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Checked expiration dates on perishable items to ensure freshness.
- Updated product labels to reflect accurate pricing.
- Ensured all products were correctly priced and tagged before stocking shelves.
- Lifted materials of varied weights on regular basis.
- Greeted customers and retrieved requested products to drive satisfaction.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Retail Consultant
Homegoods
McAllen
10.2023 - 01.2024
- Contributed to visual merchandising efforts, ensuring attractive product displays and collaborating with the merchandising team
- Operated the point of sale system efficiently, processing transactions, handling cash, dealing with returns, and ensuring excellent customer checkout experiences
- Addressed customer concerns promptly, ensuring effective problem resolution and collaborating with customer service team
- Stayed informed about promotions, discounts, and marketing campaigns, effectively communicating promotional information to customers
- Collaborated with team members to create a positive and cohesive work environment, sharing knowledge with colleagues
Sales Clerk
UHG United Healthcare
Harlingen
01.2020 - 01.2021
- Learned how to handle patient inquiries, appointment scheduling, and other service related tasks
- Gained hands on experience using facility data bases and computer systems used for managing patient information, appointments, etc
- Learned how to effectively communicate with patients, addressing their concerns, providing information, and ensuring a positive experience
- Understand how to handle and resolve issues or complaints from patients and visitors
- Collaborate with other healthcare professionals and department within the center
- Learned how to accurately document and record information related to customer interactions while insuring confidentiality
Sales Clerk
Bravos Pick Up
Weslaco
01.2017 - 01.2019
- Proficiently managed product inventory across storage facilities and shelves
- Skillfully operated register ensuring seamless and efficient transactions for an enhanced customer check out experience
- Contributed to customer satisfaction and loyalty through customer centric approach
- Collaborated with team to uphold cleanliness of store and manage new shipments of inventory
- Fostered a positive and welcoming atmosphere within the store for an enhanced customer experience
Education
Bachelor's Degree - Biology
University of Texas At San Antonio
San Antonio, TX01.2022
Associate's Degree - Biology
South Texas College
Weslaco, TX01.2019
Skills
- Microsoft Office
- Windows XP
- WordPerfect
- Social media applications
- Google Slides
- Google Docs
- Google Sheets
- Time management
- Problem solving
- Adaptability
- Reliability
- Goal oriented
- Teamwork
- Active listening
- Verbal communication
- Written communication
- Fast learner
- Creativity
- Conflict resolution
- Multitasking
- Adaptability and flexibility
- Customer service
- Motivating others
- Decision-making
- Attention to detail
- Marketing skills
- Independence
- Shelf restocking
- Loading and unloading
- Receiving shipments
- Team collaboration
- Workplace adaptability
- Warehouse safety
- Display assembly
- Restocking shelves
- Merchandising techniques
- Stock rotation
- Truck unloading
- Stock management
- Pallet jack operation
- Computerized inventory systems
- Stockroom maintenance
- Price labeling procedures
- Workplace cleanliness
- Electric pallet jack operation
- Unloading merchandise
References
- Eddie Zavala, (956) 351-9412, Supervisor of Bravos Pick Up
- Breianna DeAnda, (956) 463-1013, Homegoods Supervisor
Languages
- English
- Spanish
Timeline
Stocking Associate
Walmart
01.2025 - Current
Retail Consultant
Homegoods
10.2023 - 01.2024
Sales Clerk
UHG United Healthcare
01.2020 - 01.2021
Sales Clerk
Bravos Pick Up
01.2017 - 01.2019
Bachelor's Degree - Biology
University of Texas At San Antonio
Associate's Degree - Biology
South Texas College