JAVIER LOPEZ
Queens,NY
Overview
17
17
years of professional experience
Work History
Waiter's
OSTERIA DEL BIANCO
Manhattan, NY
06.2021 - 11.2024
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Participated in team meetings to discuss new menu items or changes in policy.
- Demonstrated knowledge of wine selection, pairings, vintages.
- Greeted customers, answered questions and recommended specials to increase profits.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Waiter's Assistant
THE LEOPARD AT DES ARTISTES
Manhattan, NY
03.2018 - 04.2021
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Garnished dishes and beverages to serve visually appealing menu items.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Set up tables in between patrons to reduce wait times.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Waiter's
TIELLA
Manhattan, NY
10.2010 - 02.2018
- Greeted guests and answered questions about menu items.
- Provided excellent customer service to ensure repeat customers.
- Took orders from patrons accurately and efficiently.
- Brought food and beverages to tables in a timely manner.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Presented menus to patrons, answered questions about menu items and made recommendations.
- Stocked server areas with supplies before, during and after shifts.
Waiter's
VIA ORETO
Manhattan, NY
03.2008 - 11.2009
- Greeted guests and answered questions about menu items.
- Provided excellent customer service to ensure repeat customers.
- Brought food and beverages to tables in a timely manner.
- Informed customers of daily specials in an engaging manner.
- Replenished condiments, silverware, napkins. as needed during meal services.
- Delivered accurate checks at the end of each meal period.
- Reconciled cash drawers at the end of shifts to verify sales totals.
Education
High School Diploma -
ZONI LANGUAGE CENTERS
Queens, NY05-2011
Languages
Spanish
Professional
English
Professional
Italian
Professional
Timeline
Waiter's
OSTERIA DEL BIANCO
06.2021 - 11.2024
Waiter's Assistant
THE LEOPARD AT DES ARTISTES
03.2018 - 04.2021
Waiter's
TIELLA
10.2010 - 02.2018
Waiter's
VIA ORETO
03.2008 - 11.2009
High School Diploma -
ZONI LANGUAGE CENTERS