Summary
Work History
Education
Skills
Personal Details
Timeline
Generic

Javier Madrigal

Yakima,WA

Summary

Results-driven professional with extensive experience in customer service and warehouse operations. Excellent communication skills, strong work ethic, and adaptability in fast-paced environments. Skilled in building client relationships and fostering team collaboration. Familiarity in glass products and their applications across industries. Friendly, empathetic, passionate about problem-solving and assisting others. Dedicated to creating positive customer experiences. Proficient in communication and conflict resolution. Reliable, detail-oriented, with a solid understanding of customer service principles. Capable of enhancing operational efficiency and maintaining a well-organized warehouse environment. Eager to learn and develop within a warehouse setting, utilizing organizational and communication skills effectively.

Work History

Customer Service Specialist

Airbnb
2019 - 2020
  • Delivered exceptional customer service to a diverse clientele, ensuring inquiries were addressed and issues resolved promptly.
  • Collaborated with teams to improve sales strategies, contributing to a significant increase in bookings.
  • Maintained professionalism while managing high volumes of customer interactions.
  • Built strong client relationships to encourage repeat business and long-term partnerships.
  • Utilized specialized tools to manage bookings and optimize processes.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.

Warehouse Worker (Product Stacking and Sanitation)

Borton Warehouse
2015 - 2017
  • Efficiently stacked and organized products to ensure smooth warehouse operations.
  • Performed thorough sanitation tasks to maintain cleanliness and safety standards.
  • Worked collaboratively with team members to achieve production and cleanliness goals within tight deadlines.
  • Ensured equipment and workspaces were properly maintained for a safe working environment.
  • Assisted in loading and unloading shipments, maintaining organization within storage areas.
  • Packaged products for shipment, adhering to quality control standards and safety protocols.

Picker (Apples, Cherries, Onions, Asparagus)

Valley Ross Fruit
2010 - 2013
  • Harvested apples, cherries, onions, and asparagus efficiently while maintaining high quality standards.
  • Adapted to various work environments and seasonal demands to meet production targets.
  • Focused on safety and teamwork in physically demanding tasks.
  • Collaborated with team members to ensure efficient workflow and timely order fulfillment.
  • Conducted regular inventory checks to identify discrepancies and enhance accuracy.
  • Adapted quickly to changing priorities, ensuring consistent productivity during peak periods.

Education

High School Diploma -

Cornerstone Christian Correspondence Scho
01-2012

Skills

  • Sales Strategy Development
  • Customer Relationship Management (CRM)
  • Effective Communication and Interpersonal Skills
  • Problem-Solving and Conflict Resolution
  • Team Collaboration and Leadership
  • Proficiency in tools such as Salesforce and Microsoft Office Suite
  • Customer Service & Communication
  • Warehouse Safety & Sanitation
  • Bilingual: Fluent in English & Spanish
  • Sales Support & Strategy
  • Inventory Stacking & Handling

Personal Details

English
Spanish

Timeline

Customer Service Specialist

Airbnb
2019 - 2020

Warehouse Worker (Product Stacking and Sanitation)

Borton Warehouse
2015 - 2017

Picker (Apples, Cherries, Onions, Asparagus)

Valley Ross Fruit
2010 - 2013

High School Diploma -

Cornerstone Christian Correspondence Scho

Similar Profiles

CREATE PROFILE
Javier Madrigal