Javier Menjivar
San Francisco,USA
Summary
Sharp-eyed, motivated, and reliable retail sales and services leader with over 10 years of experience ensuring seamless customer transactions and thriving sales, managing inventory, and adhering to departmental policies. Experienced operations/merchandising leader with 6 years of experience completing all assigned tasks accurately and efficiently, maintaining a high level of efficiency and performance, and striving for perfection, with attention to detail, planning and executing. Dedicated assistant store manager experience keeping employees productive and on track while managing multiple shift.
Overview
10
10
years of professional experience
Work History
Co Manager ( Operation Manager)
MAC Cosmetics SFO
05.2025 - Current
- Led daily operations, ensuring seamless store functionality and exceptional customer service.
- Trained and mentored team members on product knowledge and sales techniques.
- Implemented inventory management practices to optimize stock levels and minimize shrinkage.
- Analyzed sales data to identify trends and develop strategic promotions for increased revenue.
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Managed scheduling for all employees to ensure adequate coverage during peak periods without compromising labor cost objectives.
- Coordinated visual merchandising efforts across different departments for cohesive displays that maximized sales potential.
Store Manager
Bluemercury, Inc.
San Francisco, CA
05.2022 - 01.2025
- Maintained a clean and safe work environment, where customers feel welcomed to come and shop comfortably.
- Offered strong customer service skills, keeping customers satisfied and increasing sales by a good % from LY reports.
- Developed relationships with the existing staff members in their career development. Sharing new tips and tricks on how to increase their sales for their own benefit.
- Keep control of the inventory, receiving and shipping out merchandise, cycle counts, shrink reports etc.
Operations/Merchandising Leader
Sephora
San Francisco Bay Area, CA
05.2021 - 05.2022
- Worked with inventory, visual and merchandising, including marketing events and constant store makeovers and updates creating a client ready store.
- Create the high standard that clients expect, making backstage and store run smoothly.
- Developed a team of 3 that are ready for their next step and become a part of the leadership team, with a very initiative/execution oriented mindset.
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the stage and backstage.
Store Leader/Manager
Sephora
San Francisco
12.2019 - 04.2021
- Provided customer service and was involved in training of new seasonals and core.
- Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of high % annually.
- Working with daily and monthly goals, creating different ways to achieve those goals.
Services Coordinator
Sephora
San Francisco
11.2018 - 11.2019
- Worked along with the leadership team to support and trained new makeup artist, being the girsy reaurce to book services and schedule appointments.
- Reached out to multiple brands to bring support to the store and lift the percentage of services provided.
Assistant Store Manager
MAC Cosmetics
El Salvador
03.2016 - 07.2018
- Recruited staff members for new opening stores, facilitating on boardings and assimilation.
- Managed the work of 10 employees, increasing sales and delegating responsibilities to create a equal and fair environment.
- Scheduling and zoning according to the necessity of the store.
Education
Accounting
Colegio Jerusalem
El Salvador12.2008
Skills
- Customer service
- Time management
- Bilingual
- Leadership
- Guest services
- Communication skills
- Training and development
- Visual merchandising
Languages
Spanish 100% native
Timeline
Co Manager ( Operation Manager)
MAC Cosmetics SFO
05.2025 - Current
Store Manager
Bluemercury, Inc.
05.2022 - 01.2025
Operations/Merchandising Leader
Sephora
05.2021 - 05.2022
Store Leader/Manager
Sephora
12.2019 - 04.2021
Services Coordinator
Sephora
11.2018 - 11.2019
Assistant Store Manager
MAC Cosmetics
03.2016 - 07.2018
Accounting
Colegio Jerusalem