Javier Montero
Memphis,TN
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Research Assistant
Total Eye Care, P.A.
Memphis , TN
2022.03 - 2022.08
- Conducted qualitative and quantitative analysis on assigned data.
- Maintained a database of all research activities conducted during the course of each project.
- Conducted surveys, interviews and experimental research to facilitate data analysis.
- Created graphs, spreadsheets and presentation slides to help researchers present findings.
Server
Amerigo
Memphis , TN
2022.08 - Current
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Assisted in training new servers.
Bartender
Bar Essentials
Memphis , TN
2023.10 - Current
- Greeted customers and provided excellent customer service.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Education
High School Diploma -
Arlington High School
Arlington 2022-05
Some College (No Degree) - Health Sciences
University of Memphis
Memphis, TNSome College (No Degree) - Aircraft Mechanics
Tennessee College of Applied Technology - Athens
Memphis, TNSkills
- Liquor, Wine, and Food Service
- Sales Techniques
- Item Promotion
- Exceptional Customer Service
- Attention to Detail
- Time Management
- Customer Needs Assessment
- Relationship Building
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Bartender
Bar Essentials
2023.10 - Current
Server
Amerigo
2022.08 - Current
Research Assistant
Total Eye Care, P.A.
2022.03 - 2022.08
High School Diploma -
Arlington High School
Some College (No Degree) - Health Sciences
University of Memphis
Some College (No Degree) - Aircraft Mechanics
Tennessee College of Applied Technology - Athens
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