Javier Moya
Louisville,KY
Summary
Proactive Dental Assistant with experience in chairside assistance, general dentistry, ENDO procedures, and Extractions. Skilled in treatment room setup, sterilization techniques, and ensuring patient satisfaction. Strong communicator, bringing efficiency and trust to every patient interaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dental Assistant
Heartland Dental
03.2022 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed general chair-side duties for general dentistry, ENDO procedures, and oral surgery.
- Contributed to a positive patient experience by effectively addressing concerns and answering questions about dental treatments.
- Built strong rapport with patients through empathetic communication skills, fostering trust in dental care providers.
- Create temporary crowns & removed temporary crowns.
- Patient whitening
Scheduler
The Woodruff Institute
12.2020 - 02.2021
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed cancellations or no-shows efficiently, proactively filling open slots with patients from waitlists or urgent care needs.
- Followed up with patients to reschedule missed appointments.
- Ensured compliance with HIPAA regulations while handling sensitive patient information during all aspects of appointment scheduling processes.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
Store Manager
Charlotte Russe
01.2019 - 12.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School Diploma -
Oak Ridge High School
Orlando, FLSkills
- Dental impressions
- Treatment room setup
- Sterilization techniques
- Infection control
- temporary crowns
- Endo procedures
- Extractions
- whitening
- invisalign
- Friendly, Positive Attitude
- Teamwork and Collaboration
Certification
- Radiation Health and Safety Certification (RHS)
- Certified Dental Assistant
- CPR certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Dental Assistant
Heartland Dental
03.2022 - Current
Scheduler
The Woodruff Institute
12.2020 - 02.2021
Store Manager
Charlotte Russe
01.2019 - 12.2020
High School Diploma -
Oak Ridge High School