Summary
Overview
Work History
Education
Skills
References
Timeline
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Javier Pagan

St. Cloud,FL

Summary

Knowledgeable supervisor with over 5 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

14
14
years of professional experience

Work History

Supervisor

GXO Logistics, Inc
Orlando, FL
02.2019 - Current
  • Directed and supervised team of 25-30 employees in daily operations.
  • Managed and maintained adequate quantities of inventory over million dollar value to support manufacturing and sales demands.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Participated in conferences related to industry trends or organizational developments.
  • Complied with company policies, objectives and communication goals.
  • Coordinated employee schedules according to shift changes and availability.
  • Provided feedback on job-site conditions that may present a risk of injury or illness by OSHA regulations.
  • Exceeded targeted goals and quotas through upselling and strategic customer cultivation.
  • Assisted in troubleshooting and resolving technical issues with the SAP system.
  • Utilized computer software applications such as Microsoft Office Suite, Kronos Workforce Central. for data entry, tracking and generating reports.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Audited company's legal documents to verify compliant policies and procedures.
  • Coached staff members to develop long-term career goals.
  • Developed and implemented operational policies and procedures to ensure efficient business operations.
  • Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
  • Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
  • Collaborated with other managers across the organization to develop strategies that support overall company objectives.
  • Conducted regular audits of employee performance and provided feedback on areas of improvement.
  • Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
  • Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
  • Reviewed production costs and product quality and modified inventory control programs to maintain and enhance annual business plan.
  • Delegated work to staff, setting priorities and goals.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.

Engineer Technician

LifeScan
Aguadilla, Puerto Rico
02.2010 - 02.2019
  • Performed preventative maintenance on manufacturing equipment and machinery. Execute inventory transactions with JDE system.
  • Maintained records relating to product output numbers, scrap rate analysis, downtime reports.
  • Monitored inventory levels and ordered parts as needed to keep machines running efficiently.
  • Ensured compliance with all safety regulations while operating machinery.
  • Operated automated systems to produce product according to customer specifications.
  • Prepared and assembled materials and set up and operated production equipment in accordance with current manufacturing practices and standard operating procedures.
  • Wrote thorough reports detailing production quality findings and proposed recommendations.
  • Adjusted, maintained, and repaired various types of manufacturing equipment, mechanical and pneumatics parts, computerized vision systems and electrical equipment.
  • Maintained accurate records of equipment maintenance activities.
  • Assisted with troubleshooting issues related to the manufacture of products.
  • Assisted in training other technicians on proper use of equipment and safety protocols.
  • Followed detailed instructions from engineering personnel during production runs.
  • Performed machine set-up activities prior to start up of production run.
  • Identified problems within the assembly line and implemented solutions accordingly.
  • Analyzed data from production logs in order to identify areas needing improvement.
  • Evaluated final products for quality and compliance with product standards.

Education

Some College (No Degree) - Biology

Universidad Interamericana De Puerto Rico
San German, Puerto Rico

Skills

  • Bilingual English and Spanish
  • Quality Control
  • Inventory Control
  • Coaching and Mentoring
  • Shipping and receiving
  • Warehouse Operations
  • Safety Monitoring
  • Financial management and reporting
  • Strategic Planning
  • SAP
  • Logistics Coordination
  • Lean Manufacturing
  • Data Management
  • KPI Tracking
  • Revenue Growth
  • Employee Development
  • Customer Service
  • Decision-Making
  • Team Leadership
  • Hiring and Onboarding
  • Problem-solving aptitude
  • Adaptability and Flexibility
  • Assignment Delegation
  • Attention to Detail

References

References available upon request.

Timeline

Supervisor

GXO Logistics, Inc
02.2019 - Current

Engineer Technician

LifeScan
02.2010 - 02.2019

Some College (No Degree) - Biology

Universidad Interamericana De Puerto Rico

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Javier Pagan