Javier Perez
Santa Monica,CA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
2027
2027
years of professional experience
Work History
Certified Massage Therapist
Self Employed
Santa Monica, CA
2012 - Current
- Utilized various techniques, including Swedish and deep tissue, to alleviate pain and improve mobility.
- Assessed client conditions through thorough consultations to develop effective treatment plans.
- Delivered tailored massage therapy to address individual client needs and
Lead Massage Therapist
Kila's Oasis Spa
Calabasas, CA
08.2015 - 03.2021
- Developed personalized treatment plans based on client assessments and feedback.
- Collaborated with team members to enhance overall spa experience for clients.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Sales Advisor
Mancoras Motors
Sun Valley, CA
01.2013 - 07.2014
- Assisted customers in selecting vehicles based on needs and preferences.
- Provided detailed information on vehicle features, financing options, and promotions.
- Conducted follow-up communications to ensure customer satisfaction post-purchase.
Dental Assistant
Dr. Asher Practice
Santa Monica, CA
10.2010 - 10.2011
- Assisted in patient preparation for dental procedures and treatments.
- Managed sterilization of dental instruments to ensure compliance with safety standards.
- Supported the dentist during examinations by providing necessary tools and materials.
- Educated patients on oral hygiene practices and post-treatment care instructions.
Education
No Degree - Business
LAVC
Valley Glenn 11-2027
Vocational Diploma - Massage Therapy
California Healing Arts College
Santa Monica, CA12-2012
Vocational Diploma - Dental Assistant
UEI College
Encino, CA12-2010
GED -
Van Nuys High School
Van Nuys, CA03-2010
Timeline
Lead Massage Therapist
Kila's Oasis Spa
08.2015 - 03.2021
Sales Advisor
Mancoras Motors
01.2013 - 07.2014
Dental Assistant
Dr. Asher Practice
10.2010 - 10.2011
Certified Massage Therapist
Self Employed
2012 - Current
No Degree - Business
LAVC
Vocational Diploma - Massage Therapy
California Healing Arts College
Vocational Diploma - Dental Assistant
UEI College
GED -
Van Nuys High School
Skills
- HIPAA compliance
- Customer relations
- Medical terminology
- Patient confidentiality
- Call center experience
- Strong interpersonal skills
- Data entry proficiency
- Follow-up skills
- Empathy and patience
- Active listening