Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Javier Perez Espinoza

White Plains

Summary

Callaway Master Performance Fitter recognized for delivering outstanding customer experiences through personalized fittings. Skilled in engaging with a wide range of clients, from novices to PGA professionals, ensuring tailored recommendations that enhance performance.

Overview

11
11
years of professional experience

Work History

Callaway Master Fitter

Callaway Golf
White Plains
06.2022 - Current
  • Use Engage Tour Fit Experience to record and order fitting recommendations at events.
  • Collect and record inventory being transported or returned from accounts.
  • Schedule individual fitting events for accounts.
  • Train new employees on the physics of golf clubs, the science behind Callaway equipment, and how to properly use launch monitor data to fit each customer.
  • Developed and maintained strong relationships with clients to ensure satisfaction.

Callaway Fitter

Callaway Golf
White Plains
01.2022 - 06.2022
  • Provide fitting services to the general public, along with PGA professionals.
  • Utilize a launch monitor to track data efficiently and effectively to maximize the players' potential.
  • Ensure satisfaction with all customers after each fit.
  • Provide information on the latest products Callaway has to offer, and answer any questions they have.
  • Operated precision fitting tools to assemble golf equipment with high accuracy.

Retail Sales Associate/Press Operator

Fanatics
Denver
07.2021 - 07.2021
  • Greeted customers during All-Star Game week and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Heat pressed over 40 jerseys a day for the general public and players.
  • Worked closely with the shift manager to solve problems and handle customer concerns.

Team Member

Purchase Day Camp
Purchase
06.2018 - 08.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Monitored kitchen inventory to ensure that items were fully stocked.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Trained new team members by relaying information on company procedures, and safety requirements.

Baseball Instructor

Hit-N-Run Baseball
White Plains
06.2014 - 09.2017
  • Worked with players, ages 6-14, to improve coordination, agility, flexibility, and fundamental baseball skills through individual and group instruction.
  • Supervised activities, and reacted accordingly to injuries and emergencies.
  • Trained athletes in proper use of equipment for safety and maximum results.
  • Promoted good sportsmanship among players.

Education

Bachelor of Science - Sports Management

St. John's University
Jamaica, NY
05.2021

Skills

  • Experienced with Microsoft and Google productivity tools
  • Appointment coordination
  • Inventory management
  • Problem-solving skills
  • Strategic planning
  • Customer engagement
  • Effective verbal communication
  • Effective listening skills

Languages

Spanish
Native/ Bilingual

Timeline

Callaway Master Fitter

Callaway Golf
06.2022 - Current

Callaway Fitter

Callaway Golf
01.2022 - 06.2022

Retail Sales Associate/Press Operator

Fanatics
07.2021 - 07.2021

Team Member

Purchase Day Camp
06.2018 - 08.2020

Baseball Instructor

Hit-N-Run Baseball
06.2014 - 09.2017

Bachelor of Science - Sports Management

St. John's University

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