Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Javier Perez Herrera

Orlando

Summary

Dynamic and results-oriented professional with a proven track record at Halfway Bar and Grill, adept in customer service and problem-solving. Excelled in high-pressure environments, significantly improving customer satisfaction through efficient teamwork and collaboration. Demonstrated strong work ethic and quick learning ability, ensuring adherence to health codes and enhancing service delivery.

Dependable Security Officer successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

4
4
years of professional experience

Work History

Cook Helper

Halfway Bar and Grill
08.2022 - 08.2026
  • Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
  • Cleaned and washed all utensils, preparation equipment cutting boards and counters.
  • Maintained high standards of sanitation throughout the kitchen area through proper cleaning practices and routine inspections.
  • Prepared custom orders for customers with dietary restrictions or allergies, ensuring their meals were safe for consumption.
  • Communicated with customers by telephone or in person to take or enter orders or obtain information to assist in solving customer complaints.
  • Promoted a safe working environment through diligent adherence to established health codes, guidelines, and protocols.

Food Runner

Halfway Bar and Grill
08.2022 - 08.2024
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.

Education

Bachelor of Arts - Game Design

Full Sail University
Winter Park, FL
11-2026

High School Diploma -

Buffalo High School
Buffalo, TX
05-2024

Skills

  • Quick learner
  • Teamwork and collaboration
  • Strong work ethic
  • Customer service
  • Problem-solving

Languages

Spanish
Native or Bilingual

Timeline

Cook Helper

Halfway Bar and Grill
08.2022 - 08.2026

Food Runner

Halfway Bar and Grill
08.2022 - 08.2024

Bachelor of Arts - Game Design

Full Sail University

High School Diploma -

Buffalo High School
Javier Perez Herrera