Javier Ponce
Stockton,CA
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
JJ General Construction
Construction Innovations
San Ramon, California
09.2023 - Current
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Assembled structural components, replacing parts to meet regulatory code standards.
- Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
- Signaled equipment operators to facilitate alignment, movement or adjustment of machinery.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Performed lock-out-tag-out procedures on equipment prior to service work to promote workplace safety.
- Mixed concrete, mortar and other materials to prepare building material.
- Lubricated, cleaned or repaired machinery or equipment.
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
- Coordinated with other workers onsite to ensure efficient completion of tasks.
- Provided assistance to supervisors when needed completing additional duties as assigned.
- Transported materials from one site location to another using trucks or trailers.
- Sustained safety protocols to maintain secure, proper handling of equipment and materials.
- Logged inventory to track supply counts, organize equipment, and gather important materials.
- Addressed and resolved on-site problems to keep teams on-task and avoid development of larger concerns.
- Notified supervisors of faulty operations and defective materials to improve production.
- Operated equipment with strong focus on safety and ground communication.
- Maintained accurate records documenting project progress throughout duration of each job.
- Utilized two-way radios and hand signals to coordinate communication between equipment operators.
- Inspected work areas for safety issues before beginning any task.
- Utilized electrical, plumbing and HVAC expertise to complete projects and adhere to timelines.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Built temporary supports during construction processes such as shoring up beams or columns until they are set in place permanently.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
- Completed general carpentry, electrical, mechanical, HVAC and plumbing installations and repairs.
- Assisted with diverse construction challenges to help team and customer.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Followed blueprints or engineering plans to determine the best methods of assembling structures.
- Cleaned job sites daily removing debris, dirt and hazardous materials safely.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Lifted heavy objects into place with cranes or hoists.
- Installed sewer, water or storm drain pipes using pipe-laying machinery or laser guidance equipment.
- Inspected sites before and after construction projects.
- Measured distances accurately using tape measures or laser measuring devices.
- Erected steel framework for buildings using welding equipment.
- Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
- Completed carpentry work and installed crown molding and wood flooring to meet customer preferences.
- Cleaned or prepared construction sites to eliminate hazards.
- Tended pumps, compressors or generators to provide power or heat or move materials.
- Operated a variety of tools to excavate, move and grade earth for foundations, trenches and roads.
- Acted as subject matter expert to provide industry insight and assist coworkers.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
Fedex
Fed Ex Ground
Livermore, California
04.2021 - 12.2022
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Updated and maintained databases with current information.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Maintained accurate inventory records using computerized tracking systems.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Transported goods to designated areas within the warehouse facility.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Inspected damaged goods prior to disposal or return to vendor.
- Investigated any reported problems regarding shipping errors or damages.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Assembled orders according to customer requests.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Maintained stock levels in accordance with company policies.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Ensured safety protocols were followed at all times while operating machinery.
- Received and tracked incoming inventory shipments.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
Amazon
Amazon
Stockton
06.2020 - 12.2021
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed inventory and supplies to ensure materials were available when needed.
- Collaborated with other departments such as shipping or receiving when necessary.
- Inspected items for defects and quality assurance before sorting.
- Performed routine maintenance on sorting equipment to prevent malfunctions.
- Communicated effectively with supervisors to report any issues or discrepancies.
- Scanned barcodes on packages to verify item numbers and locations.
- Followed company policies and procedures for waste management and sorting.
- Marked materials with grade or acceptance status.
- Monitored quantity of stock on hand and checked for accuracy against records.
Education
High School Diploma -
Franklin High School
Stockton05-2020
Skills
- Computer skills
- Team building
- Organizational skills
- Self-Directed
- Adaptive learning
- Maintenance and repair
- Power and hand tools
- Form building
- Demolition
- Patient records
- Work prioritization
- Loading and unloading
- Shipping and receiving
- Truck processing
- Shipment unpacking
- Supply chain
- Inventory control
- Order preparation
- Deadline adherence
- Equipment maintenance
- Forklift operation
- Safety training
- Warehouse organization
- Receiving and processing shipments
- Team collaboration
- Pick-list processing
- Problem-solving
- Self-motivated and disciplined
- Packaging and labeling
- Cleaning and organizing
- Sorting and labeling
- Stock control
- Equipment troubleshooting
- Cycle counts
- Verbal and written communication
- Attention to detail
- Multitasking and organization
Timeline
JJ General Construction
Construction Innovations
09.2023 - Current
Fedex
Fed Ex Ground
04.2021 - 12.2022
Amazon
Amazon
06.2020 - 12.2021
High School Diploma -
Franklin High School