Javier Presiado Perez
Artesia
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
21
21
years of professional experience
Work History
Account Supervisor Mail Services
Securitas Critical Infrastructure Services, Inc.
06.2003 - Current
- Received, sorted, and distributed incoming mail.
- Enhanced customer satisfaction with timely and accurate deliveries for all mail services.
- Ensured secure handling of sensitive materials through diligent adherence to confidentiality policies and procedures.
- Maintained accurate records of received and delivered packages to ensure proper tracking and accountability.
- Managed inventory levels for mailing supplies, ordering additional stock as needed to prevent shortages while minimizing waste.
- Maintained a clean and safe work environment by adhering to proper safety guidelines, preventing any workplace accidents or injuries.
- Provided support in training new hires on proper mail handling techniques ensuring a consistently high level of service across the team.
- Implemented cost-saving measures by researching optimal shipping methods based on package size, weight, destination, and delivery time requirements.
- Built positive relationships with clients through excellent communication skills, addressing their needs promptly and professionally during pick-ups or drop-offs of packages/mail items.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Verified timekeeping records and handled any discrepancies with employees.
Shipping and Receiving Supervisor
Securitas Critical Infrastructure Services, Inc.
12.2022 - 10.2023
- Optimized storage space usage by organizing inventory according to product type and frequency of use.
- Improved team performance with regular training sessions on safety procedures, equipment operation, and time management.
- Implemented cost-saving measures that reduced overall shipping expenses without compromising quality or timeliness of deliveries.
- Streamlined documentation processes for greater accuracy in record-keeping and faster retrieval of information when needed.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Oversaw warehouse crew stocking inventory and preparing loads.
- Reviewed paperwork to determine priorities and set schedules.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Trained new team members on proper and safe use of tools and equipment.
- Resolved conflicts between team members and addressed complaints or grievances.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Verified timekeeping records and handled any discrepancies with employees.
- Facilitated smooth transitions during staffing changes by promptly updating schedules and communicating adjustments to relevant parties.
Education
No Degree - History Teacher Education
Cerritos College
Norwalk, CAHigh School Diploma -
Gahr High School
Cerritos, CA06.2001
Skills
- Customer Relations
- Scheduling experience
- Payroll Processing
- Forklift Certified
- Staffing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shipping and Receiving Supervisor
Securitas Critical Infrastructure Services, Inc.
12.2022 - 10.2023
Account Supervisor Mail Services
Securitas Critical Infrastructure Services, Inc.
06.2003 - Current
No Degree - History Teacher Education
Cerritos College
High School Diploma -
Gahr High School