Javier Ramirez Jr.
San Benito,TX
Summary
Dedicated to improving healthcare operations through proactive management of services and teams. Successful at tracking data and optimizing programs according to PBNDS standards. Healthcare Administrator with proven ability to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Highly skilled and enthusiastic professional with more than five years of experience managing operations in patient-centric medical offices. Successfully oversee budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional medical healthcare.
Overview
15
15
years of professional experience
Work History
Regional Director of Medical Operations
MTCMedical
06.2021 - Current
- Oversaw American Correctional Association accreditation for 7 of the facilities managed.
- Oversaw National Commission on Correctional Health Care accreditation for 7 of the facilities managed.
- Established and maintained contacts at various management levels regarding clinical operations department and specific projects.
- Developed systems and procedures for effective project management and clinical operations.
- Oversaw clinical studies focused on quality assessment, financial health and customer relations.
- Direct day-to-day administrative and operational functions for 1500-bed facility, providing guidance and leadership to over 100 employees across more than 7 medical departments.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Developed request for proposals for new county, state and federal contracts with MTC Medical.
- Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
- Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
- Reduced expenditures for the region through cost analysis and effective budget management.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
- Developed comprehensive annual budgets for multiple departments, increasing efficiency in resource allocation.
- Performed month-end account analysis, headcount and salary reports and related journal entries.
Health Services Administrator
MTCMedical
07.2018 - 06.2021
- Analyzed current programs to determine effectiveness.
- Developed and maintained electronic record management systems to analyze and process data.
- Oversaw fiscal operations, including accounting, budgeting, authorizing expenditures and financial reporting.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Monitored status of individuals with chronic health concerns.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Assisted in developing Sapphire EHR software with Vanessa Enriquez and Josh Ariotti.
- Oversaw day-to-day production activities in accordance with business objectives.
- Defined, implemented and revised operational policies and guidelines.
- Monitored budget and utilized operational resources.
- Oversaw accounting, budgeting, and financial reporting.
- Assisted with regulatory issues such as compliance.
EMT
Willacy County Regional Detention Facility
01.2013 - 06.2018
- Trained EMTs in basic life support skills, including cardiopulmonary resuscitation, oxygen therapy, wound care, patient history elicitation and splinting.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Maintained medical supplies stocked throughout medical department. Managed all medical equipment to make sure nurses were trained on proper use of stretcher, C-Collars, backboards.
- Pharmacy coordinator, kept all OTC medication and patient specific medication stocked. Removed any expired medications from facility. Conducted quarterly pharmacy audits with pharmacist.
- Lab coordinator, kept laboratory stocked with proper tubes and equipment needed for blood draw, to include removing any expired lab tubes.
- Conducted lab draws, EKG, and any clinical work needed in the clinic.
- Dental department coordinator, assisted the dentist with any dental equipment needed. Example needles, scalpels, x-ray developer and fixer, oral fluoride.
- Managed chronic care clinic, made sure all detainees were seen within policy requirements.
- Assisted Faith Wood in the development of the ODS medical scheduling software.
- Knowledgeable on Sapphire EHR. Traveled to Pittsburgh with MTC to DEMO the EHR software being implemented to all MTC facilities.
- Worked hand in hand with HSA to complete Chart reviews and Quarterly reports for MTCMedical.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Emergency Medical Technician
Pro-Medic EMS
07.2009 - 12.2012
- Trained EMTs in basic life support skills, including cardiopulmonary resuscitation, oxygen therapy, wound care, patient history elicitation and splinting.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
- Communicated with lucid patients to gather incident and medical history information.
- Leveraged defibrillator, oxygen, suction devices, CPR and other procedures and medications to provide advanced medical care.
- Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
- Removed victims from vehicles or scene of accident or catastrophe and assisted in transfer to receiving facilities.
- Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
Education
High School Diploma -
Los Fresnos High School
Los Fresnos, TX05.2006
Associate of Science - Emergency Medical Technology
Texas State Technical College - Harlingen
Harlingen, TX05.2009
Skills
- Medical personnel recruitment
- Operational policies and processes
- File and record management
- Policy implementation
- Healthcare program management
- Policy Development
- Administration and management
- Continuous improvement management
- Cross-functional coordination
- Operational Efficiency
- Business Management
- Cost Control
Accomplishments
- Received employee of the year for MTC Medical company wide in 2016.
- Received employee of the year for Willacy County Regional Detention Facility in 2017.
- Nominated Care Team leader for Willacy County Regional Detention Facility in 2017.
- EL Valle Detention Facility activation in 2018.
- Supervised team of over 100 staff members.
- American Correctional Association accreditation in 2019.
- National Commission on Correctional Health Care accreditation in 2019.
Timeline
Regional Director of Medical Operations
MTCMedical
06.2021 - Current
Health Services Administrator
MTCMedical
07.2018 - 06.2021
EMT
Willacy County Regional Detention Facility
01.2013 - 06.2018
Emergency Medical Technician
Pro-Medic EMS
07.2009 - 12.2012
High School Diploma -
Los Fresnos High School
Associate of Science - Emergency Medical Technology
Texas State Technical College - Harlingen