Results-driven General Sales Manager proficient in automotive products. Specialized in increasing sales and maximizing team success. Talented motivator and leader with a decisive, hardworking and resourceful approach.
Overview
20
20
years of professional experience
Work History
General Sales Manager
Gillman Suartu South
06.2013 - 06.2023
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Maintained Inventory levels at or below OEM's efficiency.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Maintained extensive knowledge of company products and services.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Upheld company policies and implemented standards fairly.
Developed and implemented comprehensive salesperson training program.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Recruited and hired top-level talent to add value and expertise to sales department.
Resolved customer issues quickly to close deals and boost client satisfaction.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Established and cultivated solid business relationships with new or existing customers.
Evaluated performance against goals and implemented appropriate development plans.
Bosley Medical
Medical Assistant / Clinical Coordinator
07.2003 - 06.2013
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Documented vital signs and health history for patients in clinic and hospital environments.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Oriented and trained new staff on proper procedures and policies.