Javier Rojas
Placentia,CA
Summary
Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
12
12
years of professional experience
Work History
Internet Sales Manager
Ford Chino Hills
Chino, California
08.2024 - 01.2025
- Managed daily operations of internet sales department, ensuring effective online sales strategies.
- Maintained up-to-date knowledge of digital marketing tools and technologies to enhance sales efforts.
- Monitored online customer inquiries and ensured prompt and professional responses to enhance customer satisfaction.
Salesperson
Infiniti Mission Viejo
Mission Viejo
01.2021 - 01.2024
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Increased sales and customer satisfaction through personalized servicing.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
Salesperson
Garden Grove Nissan
Garden, United States
01.2018 - 01.2021
- Improved customer service and telecommunication skills to build lasting relationships.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Negotiated contracts with clients and developed relationships with key personnel.
Sales Person
Corona Nissan
Corona
01.2015 - 01.2018
- Generated new leads through networking and attending industry events.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Sales Person
Tustin Nissan
Tustin, United States
07.2013 - 01.2015
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Used customer insights to develop innovative sales strategies to increase sales.
Education
High School Diploma -
Arnold O. Beckman High School
Tustin, CASkills
- Account Management
- Cross-Selling Products and Services
- Customer Engagement
- Relationship Building
- Closing Techniques
- Negotiation
- Prospecting Skills
- Sales Presentations
- Up-Selling
- Prospecting
- Sales Management
Education
Tustin, CA
Contact
Placentia, CA 92870
Mountain Biking and Off Roading and Fishing
"Continuously breaking limits, pursuing life goals, and exploring the wonders of mother nature."
Timeline
Internet Sales Manager
Ford Chino Hills
08.2024 - 01.2025
Salesperson
Infiniti Mission Viejo
01.2021 - 01.2024
Salesperson
Garden Grove Nissan
01.2018 - 01.2021
Sales Person
Corona Nissan
01.2015 - 01.2018
Sales Person
Tustin Nissan
07.2013 - 01.2015
High School Diploma -
Arnold O. Beckman High School