Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Javier Roman

Chula Vista,CA

Summary

Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Results-oriented Cashier motivated to exceed expectations and deliver exceptional service. Resourceful professional with history of increasing sales and decreasing shrinkage. Regularly exceeds sales and productivity objectives. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to important details. Sales expert promotes products and plans to boost store profits. Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records. Hardworking professional with reliable, safety-conscious mindset and many years of solid experience in warehouse operations. Proficient in operations of pallet movers, forklifts and swing-reach trucks. Expertise in shipping and receiving, loading, and unloading trucks and order picking and packing.

Overview

9
9
years of professional experience

Work History

Staples Labor

Staples
San Diego, CA
12.2024 - Current
  • Loaded and unloaded shipments from delivery trucks with manual pallet jacks or powered lift equipment.
  • Cleaned work area after each shift in order to maintain a safe working environment.
  • Stacked empty pallets in designated areas according to safety regulations.
  • Used pallet jacks to move items to and from warehouse locations.
  • Organized returned goods so they can be restocked quickly and efficiently.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Inspected incoming shipments for damage or discrepancies.
  • Followed established guidelines for picking orders accurately.
  • Maintained inventory records and updated stock lists on a regular basis.
  • Assisted co-workers with lifting heavy objects when needed.

Caregiver

24 Hour Home Care
Chula Vista, CA
12.2022 - 03.2024
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Monitored vital signs, including blood pressure, temperature and pulse rate.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.

Cashier

Jack in the Box
San Diego, California
10.2021 - 07.2022
  • Resolved customer complaints professionally in accordance with company policy.
  • Balanced receipts with sales at end of shift to ensure accuracy of transactions.
  • Handled customer complaints in a professional manner and resolved issues quickly.
  • Organized checkout lanes to minimize wait times for customers.
  • Maintained cleanliness of checkout area, including sweeping floors and wiping down counters.

Cashier Team Lead

Valero
Temecula, California
05.2020 - 11.2021
  • Trained new cashiers on proper use of registers and store policies.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Supported other teams when necessary, such as stocking shelves or bagging groceries.
  • Assisted customers with locating items within the store when requested.
  • Trained new employees on company policies and procedures.
  • Greeted customers, answered questions, and provided assistance with purchases.
  • Restocked supplies such as paper towels, napkins, cups when necessary.
  • Stocked shelves with merchandise and ensured that pricing was correct.
  • Monitored fuel pumps to ensure proper functioning and safety regulations were followed.
  • Checked receipts against product sold for accuracy before returning change to customers.

Cash Register Clerk

Burger King
Lebanon, Oregon
04.2017 - 07.2019
  • Processed payments from customers using both cash and credit cards.
  • Greeted customers in a friendly manner and answered their questions professionally.
  • Handled customer complaints in a professional manner and resolved issues quickly.
  • Balanced cash drawer at the end of each shift by counting total deposits and withdrawals.
  • Resolved customer complaints or directed them to management for resolution.
  • Analyzed customer feedback data to develop action plans for improving services offered.

Caregiver

Brookedale Senior Living
Lebanon, OR
01.2017 - 01.2019
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.

Data Entry Clerk

Debt collections
Murrieta, CA
01.2016 - 12.2017
  • Ensured compliance with all relevant rules and regulations governing data entry activities.
  • Collaborated with other departments to resolve issues regarding incorrect data entries.
  • Prepared summaries of daily work completed for review by supervisors.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Created spreadsheets to track data entries.
  • Operated various office equipment such as scanners, printers. when required.

Education

High School Diploma -

Murrieta Mesa High School
Murrieta, CA
06.2015

Skills

  • Payment processing
  • Cash drawer balancing
  • POS systems
  • Ordering and stocking
  • Credit and cash transactions
  • Merchandise restocking
  • Cash counting machine operations
  • ID verification
  • Customer assistance
  • Product recommendations
  • Cash register operation
  • Returns and exchanges
  • Training and mentoring
  • Report Writing
  • Data Modeling
  • Database Maintenance
  • Data Screening
  • Microsoft Access
  • Data Analysis
  • Patient Companionship
  • Upselling strategies
  • Cash Handling
  • Customer Assistance
  • Package labeling
  • Palletizing
  • Warehouse auditing
  • PPE use
  • Teamwork and collaboration
  • Shipping and receiving
  • Stock control
  • Warehouse operations
  • Heavy lifting
  • Picking and packing
  • Forklift operation

Languages

English
Native/ Bilingual
Spanish
Professional

Timeline

Staples Labor

Staples
12.2024 - Current

Caregiver

24 Hour Home Care
12.2022 - 03.2024

Cashier

Jack in the Box
10.2021 - 07.2022

Cashier Team Lead

Valero
05.2020 - 11.2021

Cash Register Clerk

Burger King
04.2017 - 07.2019

Caregiver

Brookedale Senior Living
01.2017 - 01.2019

Data Entry Clerk

Debt collections
01.2016 - 12.2017

High School Diploma -

Murrieta Mesa High School
Javier Roman