Javier Talavera
Humble,TX
Summary
Accomplished Operations Manager with a proven track record at Go Bolt Logistics, enhancing operational efficiency and customer satisfaction. Expert in inventory management and problem-solving, led teams to exceed performance goals through strategic planning and effective employee relations. Achieved significant cost savings and improved service quality by fostering strong vendor relationships and implementing quality control systems. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
10
10
years of professional experience
Work History
Operations Manager
Go Bolt Logistics
04.2022 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed and maintained relationships with external vendors and suppliers.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Increased profit by streamlining operations.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Implemented quality control systems to boost overall product consistency and reliability.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Trained and guided team members to maintain high productivity and performance metrics.
Regional Operations Manager
Metropolitan Warehouse and Delivery
09.2014 - 04.2022
- Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Enhanced customer satisfaction through effective communication and problem-solving strategies.
- Developed processes to save on costs and prevent losses.
- Traveled to over Number locations per week to manage each store and perform reviews of individual managers and employees.
Education
Some College (No Degree) - Business Law
Middlesex County College
Edison, NJSkills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Decision-Making
- Employee relations and conflict resolution
- Staff Training
- Inventory Management
Timeline
Operations Manager
Go Bolt Logistics
04.2022 - Current
Regional Operations Manager
Metropolitan Warehouse and Delivery
09.2014 - 04.2022
Some College (No Degree) - Business Law
Middlesex County College
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