Javier Torres

• Assist foremen with steel installation and welding at construction sites.

• Prepare work trucks with tools, equipment, and materials for daily projects.

• Reviewed work plans and blueprints to ascertain all requirements for project

• Led team operations, ensuring compliance with business standards, sitting in with providing feedback during interviews, and training new hires.

• Managed liquid chemical inventory, placed orders, and reviewed and submitted daily financial reports.

• Responsibility with employee task delegation and reviewing/logging maintenance issues.

• Enhanced supervisory and leadership abilities by working closely with General Manager.

• Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts with deescalation training.

• Used company reports to analyze sales, gross profit and inventory activities.

• Supported site managers in their absence by overseeing store operations with wash quality control, machine maintenance, and chemical deliveries.

• Oversaw store operations by reviewing start and end of day financial reports, equipment management, and supervising staff in abscence or direction of managment.

• Trained new hires to meet and familiarize with sales and customer service expectations and protocols.

• Submitted end-of-day financial reports and required maintenance tickets as necessary.

• Greeted visitors and customers upon arrival and with guiding vehicles through wash tunnel.

• Engaged with customers to build rapport and promote long-term loyalty for increased sales.

• Met sales targets consistently for each shift by positively engaging customers and motivating team members by delivering high levels of service.

• Provided bilingual (English/Spanish) customer support for membership account inquiries and sales.

• Edited construction plans for Bay Area steel projects and attended manager meetings

• Aided with invoices, orders, and measurement issue resolution for crews

• Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands

• Partnered with project team members to identify and quickly address problems