Summary
Overview
Work History
Education
Skills
Timeline
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JAVIER TREJO

Phoenix,AZ

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Dispatcher/Loader and Unloader/Trainer

CHOCOLATE TRUCKING COMPANY
02.2023 - 09.2023
  • Followed all safety and security protocols to minimize risk of injury.
  • Collaborated with team members to maintain efficient workflow.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Analyzed customer feedback and provided solutions to improve customer service.
  • Answered phone calls and responded to customer emails.
  • Communicated with customers to provide delivery updates and resolution.
  • Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.

Supervisor

A Faith Janitorial
Phoenix, AZ
06.2022 - 04.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Took client calls, request, and dispatched request as they came in. espon
  • Took client calls, request, and dispatched request as they came in.
  • responded to emails, complaints and took care of customer needs
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Proven ability to learn quickly and adapt to new situations.

Medical Device Assembler

W.L. Gore
12.2019 - 02.2023
  • Maximized customer satisfaction and business reputation by fabricating orthotics and prosthetic limbs and meeting or exceeding company process standards.
  • Followed detailed assembly instructions, processes and procedures.
  • Visually inspected devices for defects and placed defective items into reject bin.
  • Collaborated with senior engineers on complex projects.
  • Studied manufacturing processes to improve overall knowledge.

Medical Device Assembler

Total Presence Management
07.2019 - 12.2019
  • Interact with different levels of management, on products, supply.
  • Visually inspected devices for defects and placed defective items into reject bin.
  • Troubleshot faulty equipment.
  • Maintained supply inventory by checking stock to determine inventory level.
  • Maintained consistent work environment, overseeing intricate daily tasks with minimal supervision.
  • Applied blank labels to devices, packaged and sealed items before sending for quality review.
  • Followed detailed assembly instructions, processes and procedures.
  • Handled supply inventory by checking stock and ordering new items when needed.

Cook

Whatabuger
09.2017 - 06.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Communicated closely with servers to fully understand special orders for customers.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Managed opening and closing shift kitchen tasks.
  • Trained and supervised cooking staff to expertly meet daily needs.

Education

High School Diploma -

Kaizen Education Foundation Dba Maya High School
Phoenix, AZ
06.2019

Skills

  • Safety Monitoring
  • Reading Comprehension
  • Data Accuracy
  • Truck Loading
  • Customer Needs Assessments
  • Critical Thinking
  • Driver Assistance

Timeline

Dispatcher/Loader and Unloader/Trainer

CHOCOLATE TRUCKING COMPANY
02.2023 - 09.2023

Supervisor

A Faith Janitorial
06.2022 - 04.2023

Medical Device Assembler

W.L. Gore
12.2019 - 02.2023

Medical Device Assembler

Total Presence Management
07.2019 - 12.2019

Cook

Whatabuger
09.2017 - 06.2019

High School Diploma -

Kaizen Education Foundation Dba Maya High School

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JAVIER TREJO