Javier A. Hamilton
Montebello,CA
Summary
Dynamic leader with proven expertise in organizational skills, honed across roles from LAZ Parking to SRO Housing Corporation. Excelled in mentoring teams and streamlining operations, significantly enhancing customer service and operational efficiency. Skilled in crisis intervention and conflict management, consistently achieving and surpassing company goals.
Overview
22
22
years of professional experience
Work History
Shift Supervisor
LAZ Parking-Brentwood, CA
11.2022 - Current
- Provide parking needs and customer service to incoming guests
- Provide storefronts with parking validations as needed
- Train new employees on all work related tasks
- Assist other leadership members with scheduling, daily operations and conflict prevention and resolution
- Receive and process payments
- Reset and operate all parking payment kiosks.
Lead Picker and Packer
Chubby Snacks, Inc.-Los Angeles, CA
04.2021 - 07.2021
- Produce, package, ship and store products in preparation for all online purchases
- Train newly hired employees on proper shipping and packing procedures
- Supervise all employees.
Warehouse Worker
Dermalogica-Carson, CA
01.2021 - 04.2021
- Package and organize all outgoing shipments
- Utilize RF Scanner and Pick Slips to locate and pick items to fill orders
- Palletize, shrink wrap and load outbound freight
- Assist with all warehouse operations.
Team Lead
Apliiq, Inc.-Huntington Park, CA
04.2020 - 11.2020
- Train, oversee and assist Quality Assurance and Shipping associates
- Help receive, store and distribute inventory
- Process and ship product using Ship Station software.
Warehouse Lead/Supervisor
Empire Workforce Solutions-Hawthorne, CA
06.2019 - 11.2019
- Utilize forklift to load/unload freight containers
- Verify incoming/outgoing merchandise
- Palletize and stage merchandise in preparation for storage and shipment.
Clerk/Security
One Stop Liquor-Los Angeles, CA
11.2018 - 04.2019
- Clean and restock store as needed
- Monitor inbound/outbound customer traffic.
Customer Service Representative
Chevron-Industry, CA
01.2015 - 01.2016
- Assisted customers with the purchase of store items and fuel
- Restocked and cleaned sales floor, restrooms, fueling stations, and parking area as needed
- Balanced and completed close-out procedures for registers
- Prepared and logged daily sales records.
Supervisor
United Parcel Service-Los Angeles, CA
01.2013 - 01.2016
- Assigned and supervised daily work duties of an eight-person team
- Oversaw the loading process of all outbound merchandise in a designated area
- Verified and updated registration dates and load percentages for inbound/outbound packages
- Conducted daily procedural audits
- Trained newly hired employees.
Assistant Property Manager
SRO Housing Corporation-Los Angeles, CA
01.2014 - 01.2015
- Processed rental payments for an 80-unit complex
- Prepared rental agreements and leases for new tenants
- Completed annual recertification procedures
- Created and distributed company memos and notices
- Managed maintenance requests and repairs
- Documented tenant complaints and grievances
- Monitored and inspect all vacant units; Record turnover rates
- Work closely with Clinical and Drug Treatment staff to help develop plans for tenants with mental illness and drug abuse (dual-diagnosis) issues.
Assistant Property Manager
Jones and Jones Management Group-Los Angeles, CA
03.2003 - 01.2006
- Received and processed rental payments for a 497 unit apartment complex
- Created and distributed company memos and notices
- Prepared and supervised all maintenance requests
- Supervised the trash out and cleaning process of all vacated and/or newly available units
- Assisted potential residents with the viewing of and application process for available units
- Prepared bank deposits and rental receipts for distribution.
Education
Some College - Business Management
University of Phoenix
Gardena, CA09.2015
Certificate of Completion - Small Business and Entrepreneurship
Los Angeles Trade Technical College
Los Angeles, CA11.2003
Skills
- Mentoring
- Customer Service
- Organizational Skills
- Word
- Crisis Intervention
- Motivational Interviewing
- Meeting Facilitation
- Time management
- Microsoft Excel
- Microsoft Office
- Conflict Management
Assessments
- Forklift safety, Proficient, 03/01/20, Best practices and safety hazards in forklift operation
- Sales skills, Proficient, 12/01/20, Influencing and negotiating with customers
Timeline
Shift Supervisor
LAZ Parking-Brentwood, CA
11.2022 - Current
Lead Picker and Packer
Chubby Snacks, Inc.-Los Angeles, CA
04.2021 - 07.2021
Warehouse Worker
Dermalogica-Carson, CA
01.2021 - 04.2021
Team Lead
Apliiq, Inc.-Huntington Park, CA
04.2020 - 11.2020
Warehouse Lead/Supervisor
Empire Workforce Solutions-Hawthorne, CA
06.2019 - 11.2019
Clerk/Security
One Stop Liquor-Los Angeles, CA
11.2018 - 04.2019
Customer Service Representative
Chevron-Industry, CA
01.2015 - 01.2016
Assistant Property Manager
SRO Housing Corporation-Los Angeles, CA
01.2014 - 01.2015
Supervisor
United Parcel Service-Los Angeles, CA
01.2013 - 01.2016
Assistant Property Manager
Jones and Jones Management Group-Los Angeles, CA
03.2003 - 01.2006
Some College - Business Management
University of Phoenix
Certificate of Completion - Small Business and Entrepreneurship
Los Angeles Trade Technical College