Javier Omar Valencia Serrano
Chicago,IL
Summary
Proven professional with extensive experience in the food and construction sectors, notably as Head Butcher at EL 90, where I increased sales through expert meat cutting and engaging customer service. Demonstrated ability in maintaining sanitation standards and fostering teamwork, I excel in fast-paced environments, ensuring quality and efficiency. Driven Busser with 6 years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
Overview
3
3
years of professional experience
Work History
Table Busser
Pacos Tacos
04.2024 - 07.2024
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Improved customer satisfaction by efficiently clearing tables and resetting them for new guests.
- Prepared tables for new guests by resetting condiments, adding silverware and wiping down all surfaces.
- Assisted servers in delivering food orders, contributing to timely service and positive guest experiences.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Adhered to restaurant policies and procedures, upholding high standards of professionalism at all times.
Labourer
Francisco DLLC Construction
01.2024 - 04.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
Head Butcher
EL 90
03.2021 - 12.2023
- Increased sales by creating appealing meat displays and ensuring product freshness.
- Maintained a safe work environment through regular equipment maintenance and staff training in safety protocols.
- Managed daily operations of the butcher shop, including scheduling, payroll, and budgeting responsibilities.
- Fostered an inclusive work environment that encouraged collaboration among staff members from diverse backgrounds.
- Generated repeat business by building rapport with customers through personalized service and attention to detail.
- Ensured compliance with local health regulations through regular inspections and strict adherence to sanitation guidelines.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
- Stocked, rotated and priced merchandise to meet store standards.
- Wrapped meat produce to maintain quality, freshness and condition.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Labeled meat items clearly and accurately with allergen information and expiration dates.
- Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
- Replenished butcher counter displays to maintain fresh, appealing produce.
- Used boning knife, skewers and twine to shape, lace, and tie roasts.
- Identified cuts of meat, grading and pricing accordingly.
- Performed meat inspections and checked temperature environment to maximize food safety.
Education
Skills
- Sanitation
- Patience and Tolerance
- Professional Appearance
- Excellent customer service
- Ability to follow instructions
- Meat weighing and labeling
- Food safety knowledge
- Safe Food Handling
- Deboning meat
- Meat inspection
- Meat Cutting
Timeline
Table Busser
Pacos Tacos
04.2024 - 07.2024
Labourer
Francisco DLLC Construction
01.2024 - 04.2024
Head Butcher
EL 90
03.2021 - 12.2023
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