Javier Orlando Castro Gomez
Medford,MA
Summary
Dynamic team player and problem-solver, excelled in roles at Hmart and Royal Hospitality Services, enhancing operational efficiency and customer satisfaction. Skilled in inventory management and guest service, demonstrated ability to maintain cleanliness and streamline processes. Achieved significant improvements in workplace productivity through effective team collaboration and innovative problem-solving.
Overview
2
2
years of professional experience
Work History
Checkout Operator
Hmart
Quincy, MA
08.2024 - 01.2025
- Packed and bagged products according to customer preferences.
- Welcomed customers, offering assistance to help find store items.
- Built and maintained productive relationships with employees.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Maintained cleanliness of checkout area and ensured it was well stocked at all times.
- Ensured that all promotional materials were properly displayed at checkout counters.
- Greeted customers promptly and responded to questions.
- Coordinated with other departments to resolve cart-related issues promptly.
- Safely operated cart retrieval equipment in parking lots and course paths.
- Assisted in the opening and closing procedures of the facility, including securing carts.
- Swept floors and removed trash from store premises on a regular basis.
- Cleaned parking lots and sidewalks by picking up litter, removing snow, and treating ice to keep areas safe for customers.
Produce Associate
Market Basket
Burlington, MA
06.2023 - 08.2024
- Adhered to health and safety regulations, maintaining a safe shopping environment.
- Greeted customers and provided immediate and courteous service.
- Participated in inventory counts, verifying stock levels and identifying discrepancies.
- Performed price changes on merchandise according to store policy.
- Bagged or packaged purchases and wrapped gifts.
- Assessed floor displays to restock merchandise.
- Lifted heavy boxes of produce when required during stocking activities.
- Restocked produce and removed expired or damaged merchandise.
- Implemented merchandising strategies, creating attractive produce displays to enhance sales.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Conducted regular price checks, updating pricing signage to reflect current sales and promotions.
- Checked prices and located products for customers.
- Communicated with other departments regarding product availability or special order requests.
- Greeted customers and offered to help locate produce items.
Factory Production Worker
Royal Hospitality Services
Somerville, MA
06.2023 - 07.2023
- Examined final products for conformance with quality and design standards.
- Implemented Lean Manufacturing principles to reduce waste and increase efficiency.
- Planned and developed new operation processes to innovate and stay competitive.
- Adhered strictly to established safety protocols when operating equipment.
- Maintained a clean and safe work area in accordance with OSHA standards.
- Sorted and packaged products to prepare for processing or shipment.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
- Utilized hoists, cranes, and other lifting devices to move heavy items safely.
- Set up and adjusted machines and equipment to produce pre-determined results.
- Assisted in the troubleshooting of production line equipment malfunctions.
- Performed minor repairs on broken or malfunctioning machinery.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated equipment and machinery according to safety guidelines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed routine maintenance and repair.
Education
High School Diploma -
G.U.E Alfonsougarte
Peru12-1987
Skills
- Team contribution
- Team work
- Product restocking
- Guest service
- Retail transactions
- Point of sale system operations
- Working under pressure
- Bagging items properly
- Maintaining cleanliness
- Following company policies
- Accurate price verification
- Issuing receipts
- Basic computer literacy
- Inventory management
Languages
Spanish
Native/ Bilingual
Timeline
Checkout Operator
Hmart
08.2024 - 01.2025
Produce Associate
Market Basket
06.2023 - 08.2024
Factory Production Worker
Royal Hospitality Services
06.2023 - 07.2023
High School Diploma -
G.U.E Alfonsougarte
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