Summary
Overview
Work History
Education
Skills
Training
Professional Background
Activities
Timeline
Generic
Javier Santillan Trejo

Javier Santillan Trejo

Lagunas, Altamira, Coatzacoalcos

Summary

MBA degree, Electronic Engineering degree, forward-looking and results oriented, strong communication and interpersonal skills with broad and proven experience in the design and implementation of total quality tools. Experienced in coordination of Production and Assembly Processes. More than 15 years of experience in different human resources areas and management. ISO 9000/QS-9000/ VDA 6.1/ ISO 14000 Certified Internal Auditor. Six Sigma Green Belt Training Instructor and Certified Instructor in a number of cutting-edge Total Quality tools. Bilingual, fluent both in Spanish and English.

Overview

27
27
years of professional experience

Work History

Director of Human Resources, Mexico

Innophos Fosfatados de Mexico, S. de R.L. de C.V.
Coatzacoalcos
10.2017 - Current
  • Company Overview: Innophos is one of the world’s leading producers of specialty grade phosphate products with applications in food, beverage, dietary supplements, pharmaceutical, oral care, and industrial end markets. For Mexico, Innophos has three business centers: Mission Hills, CDMX & Coatzacoalcos Site. Produces Purified Phosphoric Acid, Granular Triple Super Phosphate, and Technical Sodium Tripolyphosphate among other specialties.
  • Solid line report to CHRO, leads the Country HR Services for all Mexico facilities, ensuring the Global HR Strategy will be deployed in Mexico with a sufficient level of support.
  • The HR Director works directly with the Corporate Office and CoE’s to establish governance and service levels for the Country.
  • Areas of focus and responsibilities include among others Talent Management, Performance management, Rewards & Recognition, Succession Planning.
  • As member of Mexico’s Leadership Team, will drive a continuous change process and promoting a high performance and collaborative culture.
  • Partner with CHRO/HRBP´s to understand business drivers for IPHS to ensure HR advise in a way to align all business issues and objectives.
  • Ensures Legal compliance in Mexico.
  • Partner with Legal and Internal Audit teams to oversee code of ethics to train, guide, coach employees and recommendations to Sr Leaders for any emerging cases.
  • Understand the resourcing aspects for the Country and supports the Corporate Office/CoE’s as required.
  • Provides guidance on complex HR issues at Country Level.
  • Commercial awareness, including an understanding of the key drivers of business performance from a people perspective.
  • Change Agent responsibilities, and to identify and disseminate HR best practices.
  • Works with senior managers to proactively plan, advise, and support the implementation of change, impact on people and working practices to enable improved business performance.
  • Ensures that the organization culture, values, and environment will support and enhance organization performance and organic growth.
  • Provides feedback, challenge and coaching to Senior Managers to support their personal development.
  • Works with Centers of Expertise and Business to ensure effective development of HR policies and services through line managers, ensuring on time issues resolution.
  • Handle employee relations at multiple levels in the organization.
  • Benchmark benefits programs and continue to refine all those to encourage retention and attraction of best talent.
  • Translate the strategic and tactical business plans into HR Strategies and tactics. Ensure that all programs including performance management, professional development & training, compensation and rewards, and internal communications drive ongoing development for Innophos Culture.
  • Innophos is one of the world’s leading producers of specialty grade phosphate products with applications in food, beverage, dietary supplements, pharmaceutical, oral care, and industrial end markets. For Mexico, Innophos has three business centers: Mission Hills, CDMX & Coatzacoalcos Site. Produces Purified Phosphoric Acid, Granular Triple Super Phosphate, and Technical Sodium Tripolyphosphate among other specialties.
  • Converted during 2018 union negotiations a pair of non-deductible items into deductible benefits with savings in the order of $3.6M MXN for 2019 Union Contract Cost.
  • Achieved for 2018 a full union contract negotiation within planned budget and 0.45% below chemical and petrochemical company’s average.
  • Fully co-implemented with Rewards & Comp CoE and HRBP´s a short-term people retention initiative for 5 key positions for the Business.
  • Fully co-facilitated with Legal Department the 2018 Code of Ethics certification training for all MX personnel (union and non-union employees) achieving 97.88% coverage of total employee’s universe 695 of 710.
  • Implemented during 2Q-3Q of ’18 an initial key people/key positions mapping and a succession plan for Operations & Project Engineering Structures for Coatzacoalcos Site.
  • Designed and implemented 2Q-3Q ’18 an In-House medium term English Program to develop English as second language for professional and middle management levels.
  • Improved for 2018-2019 a company policy for Major Medical Expenses benefits for dependents > 25 years old with fully direct employee contribution resulting in a competitive advantage benefit vs. market.
  • In 2020, a Market Study project for our jobs model for Innophos Mexico was designed and implemented with the support of the KF / HAY Group firm. The short, medium and long-term actions are beginning to take effect in 2021 to allow us to be competitive in the market and segment in which we participate.
  • In 2020, a comprehensive format of Technical Ladders was designed for positions at the band of middle management and managers levels that will allow the establishment of in-depth Talent development plans.
  • Mid 2020-2021, the design and start-up of Covid-19 Mexico Response Committee, a multidisciplinary team in charge of leading and addressing the emerging measures derived from Pandemic.
  • 2020/2021, Co-lead the Covid-19 Committee for Mexico and interact with the Corporate Covid-19 Response Committee.
  • Design, adaptation, and implementation of Covid-19 policies such as: Covid-19 Emergency Response, Remote Work, Flexible Shift, Electronic Communication, Electronic Rewards, Digital Training Platform, Performance Management, among others.
  • Early 2022, implemented the Employee Assistance Program (EAP) with CarebridgeTM partners to promote and maintain healthy work environment that will foster a great place to work.
  • Early 2022, Completed succession plans for two key roles in the business. QA Manager and EHS Manager.
  • Mid 2022, implemented ESL (English as a Second Language) Phase II Program for Mexico with support of SlangTM, a leading Learning Management System web-based platform expert in LATAM for Online English Courses.
  • Mid 2023, Re-designed of Union Employee´s Category Promotion System based on technical and soft competencies development plans.
  • Q2’ 2023, Co-Implemented AVETTATM platform for a holistic contracted services management system (for REPSE) to fulfill compliance with IMSS/SAT, and STPS requirements.
  • Mid 2023, Completed two compensation market surveys with Korn Ferry and Mercer firms to identify key gaps and improvement opportunities to maintain our competitiveness in the industrial market.
  • Q3’ 2023 Implemented UBITSTM platform a leading LMS engine in LATAM that contains +5K contents for soft skills and leadership development on-line programs.
  • Q4’ 2023, Started Upgrade project for our HR/Payroll System with OpenHRTM V10 to migrate in real time into UKG Pro with our Corporate Office.

HRBP / Human Resources Manager

BASF Mexicana, S.A. de C.V.
Altamira
05.2010 - 10.2017
  • Company Overview: BASF Altamira Site is dedicated to Chemical manufacturing of general-purpose polystyrene, styrene-butadienecopolymers, dispersions, dyes, expandable polystyrene, and transparent polystyrene among others.
  • Provides guidance and coaching to Site Leadership Team to understand the Business Units and Plants level human capital related needs by translating the strategies into tactics for growth, people development and continuous improvement in the facility.
  • Act as change agent to drive cultural change to align the organization with the global strategies and initiatives.
  • Plan, organize, direct, and control all activities and functions of the Human Resource Department and enable the activities of other functions and areas from a human resource outlook.
  • Translates the HR needs of the plants to the COE´s, Site Leadership Team and Corporate HR that will drive business value.
  • Serve as facilitator and counsel to both senior leaders and independent contributors.
  • BASF Altamira Site is dedicated to Chemical manufacturing of general-purpose polystyrene, styrene-butadienecopolymers, dispersions, dyes, expandable polystyrene, and transparent polystyrene among others.
  • Lead all HR aspects and requirements for the KS – Styrenics Business Unit Carveout process for the Altamira Site / 2011.
  • Implemented Talent Management program for Altamira Site. Currently 6 full cycles completed with Nine Block Grid and Talent Reviews Processes / 2011-2016.
  • Co-Design of Altamira Site 2020 Organizational Structures / 2012.
  • Co-Lead Altamira 2020 re-structuring process / 2012-2014.
  • Implementation of High-Performance Teams Scheme for Maintenance, Central Lab & PME Plant / 2014.
  • Reduce yearly union contract negotiation cycle time from 2 weeks in the past years to up to 1 day as today recent years. / Since 2012.
  • Achieve for 2012, 2013 and 2014 the lowest personnel turnover rates for Altamira Site reaching 0.0% turnover index YTD for 2015.
  • Obtain third place in BASF North America Region as the Site with highest Employee Engagement Index during in the BASF Global Employee Survey. / 2015.
  • Designed and successfully implemented a Middle Management and Senior Management Development Programs based on 360 studies for the Altamira Site / 2013 – 2016.
  • Launched the Emerging Talent Program for Altamira Site with already 5 successful cases for High Potentials with positive career movements. / 2014-2016.

Sr. Human Resources Manager

DANA Holding Corporation
Apodaca
02.2009 - 04.2010
  • Company Overview: Design, manufacture, and market a variety of commercial vehicle systems, modules and services.
  • Responsible for providing strategic HR leadership for two automotive operations located in Monterrey, Nuevo Leon - Mexico and Toluca, Estado de Mexico.
  • As a member of the leadership team for the assigned group, works closely with the business to design organizational structures which support the business strategy currently and in the future.
  • Design, manufacture, and market a variety of commercial vehicle systems, modules and services.
  • Redesign of Structures for the 4 assembly plants (2 in Monterrey city and 2 in Toluca City) according to strategic business plan for heavy vehicle division in order to re-size the headcount with the new forecasted production volumes for 2008-2009.
  • Completed downsizing of Headcount of +350 positions and maintaining service level to key customers in North America.
  • Full Contract Negotiation for 2009 within budget and full agreement with Union.

Human Resources Manager

Johnson Controls, Inc
Cienega de Flores
08.2003 - 02.2009
  • Company Overview: Production, assembly and distribution of Automotive and Commercial Batteries.
  • Under general direction and within Corporate and Divisional policies and procedures, administers the personnel activities of the plant so as to achieve plant objectives through effective and efficient human resources management.
  • Plans, develops necessary procedures and directs the personnel activities of the plant.
  • Directs, evaluates and approves the actions of subordinates.
  • Provides counsel, advice and recommendations where appropriate to assist Plant Manager in carrying out assigned duties.
  • Production, assembly and distribution of Automotive and Commercial Batteries.
  • 2005 SOP of TBS II Assembly Line project - JCI Escobedo Plant, (Escobedo, NL.) $2.5 MUSD CAPEX Project.
  • 2007 SOP of Distribution Center Yuma, JCI DC Yuma (Yuma, Arizona) $120 MUSD CAPEX Project.
  • 2009 SOP of Powerframe Technology - JCI Cienega Plant, 2009 (Cienega de Flores, NL) $15 MUSD CAPEX Project.

Work Systems Coordinator in Human Resources

APM S.A. de C.V.
Monterrey
06.1999 - 08.2003
  • Company Overview: A Steel-Division company of Grupo IMSA, S.A. de C.V.
  • To design, implement and drive people development in the work system based on high performance teams.
  • Standardize the work system as a mean to meet objectives and goals for company’s strategic plan in three uppermost areas: Clients, Business Profitability and Quality of Life.
  • A Steel-Division company of Grupo IMSA, S.A. de C.V.
  • Define plans & strategies for the instrumentation of the Working System based upon high performance teams.
  • Manage & develop a performance track-keeping system for each operating unit.
  • Design and run the Continuous Improvement System with Project management tools.
  • Design and run reward schemes for the work teams.
  • Develop and provide training and leverage on world class manufacturing tools for the work teams.
  • To carry out comparative research (benchmarking) on key issues and pinpoint best business practices on benchmark companies.
  • Being part of the Internal Auditing Team for the instrumentation of both internal and external audits.
  • Oversee the “Modelo de Dirección por Calidad enfoque RH” a Malcolm Baldrige Award based HR Scope Quality Driven Direction Model of the Grupo IMSA in APM.
  • Implemented High Performance Teams for the Hot and Cold Rolled Steel Business Units. / 2000.
  • Implemented Six Sigma Project Management System for High Performance Teams. / 2001.
  • Obtained through High Performance Teams savings in productivity of $450 K USD from Six Sigma projects for the Hot and Cold Rolled BU´s from 2001 to 2003.
  • Co-facilitate Formation Program of Leaders as Facilitators for the High-Performance Teams. / 2002.

Product Quality Black Belt, 6 Sigma Leader

GE Lighting Mexico
Monterrey
06.1998 - 06.1999
  • Company Overview: Incandescent, fluorescent and HID light-bulb manufacturing.
  • Coordination of Six Sigma methodology application and instrumentation to obtain continuous improvements on quality, service, delivery, costs and productivity for GE Lighting Mexico.
  • Incandescent, fluorescent and HID light-bulb manufacturing.
  • Six Sigma Green Belt Projects Management.
  • Standardization of the Six Sigma strategy as a business priority and international measuring system.
  • Develop plans and the resources needed for Six Sigma implementation.
  • Constantly pursue and share better proceedings in and out of GE.
  • Communicate and update training to provide continuous improvement and groundbreaking opportunities to the business.
  • Create, advance and strengthen working teams for the fulfillment of the company’s aims.
  • Completed all Greenbelt Six Sigma training material translated into Spanish.
  • 30 Greenbelts trained for Six Sigma / 1999.
  • Created the Six Sigma Project Roadmap for 1998-1999 year with portfolio of savings of $1.5 MUSD for Monterrey Plant.

Education

Master Degree - Business Administration

Universidad Autonoma De Nuevo Leon
Monterrey, Nuevo Leon. MX
01.1996

Post graduate degree - Projects Instrumentation Engineering

Instituto Tecnologico de Cd. Madero
Cd. Madero, Tamps, Mexico
01.1994

Bachelor of Science - Electronic Engineering

Instituto Tecnologico de Cd. Madero
Cd. Madero, Tamps, Mexico
06.1993

High School - Electro-mechanical Technician

Centro de Bachillerato Tecnologico Industrial y de Servicios No. 32
Villahermosa, Tabasco, Mexico
06.1989

Skills

  • SAP (Payroll, Organization & Structure Modules)
  • HRIS- TALEO
  • Success Factors (SF)
  • MS Office (Outlook, Excel, Word, Works, Power Point, Visio)
  • Lotus Notes
  • QC-Calc
  • Jump
  • Minitab

Training

  • Molding Injection Process, 12/94
  • Franklin-Covey Time Management, 02/95
  • Basic Statistical Techniques, 01/95
  • Geometric Dimensioning and Tolerancing GD & T, 05/95
  • Quality Engineering QE-I, 08/95
  • TALC Color Science, 08/95
  • Statistical Techniques for Problem Solving STEPS, 10/95
  • Design of Experiments DOE, 04/96
  • QS-9000 Introduction, 05/96
  • Reliability Engineering, 06/96
  • Advanced Statistical Techniques, 07/96
  • PPAP Production Part Approval Process, 09/96
  • QS 9000 Internal quality Auditor, 10/96
  • PFMEA, 10/96
  • QS 9000 Understanding & Implementing, 11/96
  • FMEA Overview, 11/96
  • Poka Yoke, 03/97
  • Instructor Development Workshop, 03/97
  • Basic VDA 6.1 Course for Internal Auditors, 05/98
  • Six Sigma Black Belt Training, 07/98
  • DFSS Design for Six Sigma, 08/98
  • DOE for Six Sigma, 03/99
  • QS 9000 v. 3 Requirements, 07/99
  • High Performance Teams Creation, 07/99
  • World Class Manufacturing Facilitator, 08/99
  • Applied Metalurgic for Processes and Products Workshop, 12/99
  • QS 9000 Internal Audit Workshop, 06/00
  • EMS Internal Auditing Course, 06/00
  • EMS ISO 14001 Internal Auditing Workshop, 07/00
  • Introduction to Direction Model for Quality HR Focus, 11/00
  • MDXC Skills development evaluation, 01/01
  • Human Asset Formation for Facilitators, 05/01
  • Human Resources Seminar, 05/03
  • Projects Management, 08/03
  • The Effective Negotiating Course, 11/03
  • Management and Control of an HR Department, 04/04
  • Six Sigma Training for Champions, 09/04
  • Management Skills Development Program, 08/05
  • Lean Manufacturing Workshop for Facilitators, 09/05
  • Problem Solving and Decision Making, 11/05
  • Leadership Basics Program, 12/06
  • Coaching Essentials for Leaders, 09/07
  • Perspectives Key Concepts A (PKC/A), 06/11
  • Change Management, OD & Appreciative Inquiry, 06/15
  • Self Managing Leadership, Lead with Conversations, 08/16
  • Inclusive Leadership, 02/17

Professional Background

  • Innophos Fosfatados de Mexico, S. de R.L. de C.V., Avenida 5 y 12, Coatzacoalcos, Ver, 96384, +52 (921) 211-5598, +52 (921) 142-5806, Director of Human Resources, Mexico, 10/09/17, Present, Innophos is one of the world’s leading producers of specialty grade phosphate products with applications in food, beverage, dietary supplements, pharmaceutical, oral care, and industrial end markets., Solid line report to CHRO, leads the Country HR Services for all Mexico facilities., Ensures the Global HR Strategy will be deployed in Mexico with a sufficient level of support., Works directly with the Corporate Office and CoE’s to establish governance and service levels for the Country., Areas of focus include Talent Management, Performance management, Rewards & Recognition, Succession Planning., Drives a continuous change process and promotes a high performance and collaborative culture., Partners with CHRO/HRBP’s to understand business drivers for IPHS., Ensures Legal compliance in Mexico., Provides guidance on complex HR issues at Country Level., Works with senior managers to proactively plan, advise, and support the implementation of change., Converted during 2018 union negotiations a pair of non-deductible items into deductible benefits with savings in the order of $3.6M MXN for 2019 Union Contract Cost., Achieved for 2018 a full union contract negotiation within planned budget and 0.45% below chemical and petrochemical company’s average., Implemented during 2Q-3Q of ’18 an initial key people/key positions mapping and a succession plan for Operations & Project Engineering Structures for Coatzacoalcos Site.
  • BASF Mexicana, S.A. de C.V. - Altamira Site, Boulevard de los Ríos Km 1 + 880, Altamira, Tamps, 89600, (52) (833) 229-1005, HRBP / Human Resources Manager, 05/01/10, 10/01/17, BASF Altamira Site is dedicated to Chemical manufacturing of general-purpose polystyrene, styrene-butadienecopolymers, dispersions, dyes, expandable polystyrene, and transparent polystyrene among others., Member of Site Senior Leadership team, on charge to establish and coordinate local strategies and operational plans., On-site support for deployment and follow up of current BASF Corporate Programs and Initiatives., Proactively guide and coach local leadership team on all Talent Management activities., Lead all HR aspects and requirements for the KS – Styrenics Business Unit Carveout process for the Altamira Site / 2011., Implemented Talent Management program for Altamira Site., Achieve for 2012, 2013 and 2014 the lowest personnel turnover rates for Altamira Site reaching 0.0% turnover index YTD for 2015.
  • DANA Holding Corporation, Vía Monterrey-Matamoros, Apodaca, Nuevo Leon, (52) (81) 8156-4021, Sr. Human Resources Manager, 02/24/09, 04/30/10, Responsible for providing strategic HR leadership for two automotive operations located in Monterrey, Nuevo Leon - Mexico and Toluca, Estado de Mexico., Consult and advise senior leadership on best practices in recruiting, on-boarding, and talent development., Proactively guide and coach leadership on all Talent Management activities., Redesign of Structures for the 4 assembly plants according to strategic business plan., Completed downsizing of Headcount of +350 positions.
  • Johnson Controls, Inc, Carretera Monterrey – Laredo Km 11.5, Cienega de Flores, Nuevo Leon, (52) (81) 8329-8039, Human Resources Manager, 08/13/03, 02/28/09, Administers the personnel activities of the plant to achieve plant objectives through effective and efficient human resources management., Recruits, interviews, tests, hires and inducts employees., Supervises plant health, safety medical and employee service activities., SOP of TBS II Assembly Line project - JCI Escobedo Plant, $2.5 MUSD CAPEX Project., Obtained third place in BASF North America Region as the Site with highest Employee Engagement Index.
  • APM S.A. de C.V., 1000 Churubusco Avenue, Monterrey, NL, 64560, (52) (81) 8329-5037, Work Systems Coordinator in Human Resources, 06/16/99, 08/31/03, To design, implement and drive people development in the work system based on high performance teams., Define plans & strategies for the instrumentation of the Working System., Manage & develop a performance track-keeping system for each operating unit., Implemented High Performance Teams for the Hot and Cold Rolled Steel Business Units., Obtained through High Performance Teams savings in productivity of $450 K USD.
  • GE Lighting Mexico, Churubusco 3900 Nte., Monterrey, N.L., (52) (81) 318-5600, Product Quality Black Belt, 6 Sigma Leader, 06/22/98, 06/30/99, Coordination of Six Sigma methodology application and instrumentation to obtain continuous improvements., Six Sigma Green Belt Projects Management., Standardization of the Six Sigma strategy as a business priority., Completed all Greenbelt Six Sigma training material translated into Spanish., Created the Six Sigma Project Roadmap for 1998-1999 year.
  • Delphi Automotive Systems, A Subsidiary of General Motors Corp., Parque Industrial del Norte, Sendero Nacional Km 3.5, H. Matamoros, Tamps, (88) 10-10-40, (956) 541-3315, Quality Systems Engineer, 06/20/94, 06/30/98, To coordinate the problem-solving system, coordinate communication among suppliers, clients and support engineering., Coordinate corrective actions related to customers., Learn, understand, and observe quality systems from different clients., Reduction of PPM´s Defective index from 25k PPM in to 50 PPM for the molding department., Lead in 1998 the Quality System Paperwork for Volkswagen New Beetle Car Audio System project launch.

Activities

Delphi Delco Electronics Systems, GE Lighting de Mexico & APM S.A. de C.V. internal instructor in the following courses: Five Phase Corrective and Preventive Actions, Cero Defects System, Quality Plans Development, Work Instructions Development, Control and Disposal of Non-Conforming Material, Six Sigma Green Belt Training, Six Sigma Associated, High Performance Teams Creation.

Timeline

Director of Human Resources, Mexico

Innophos Fosfatados de Mexico, S. de R.L. de C.V.
10.2017 - Current

HRBP / Human Resources Manager

BASF Mexicana, S.A. de C.V.
05.2010 - 10.2017

Sr. Human Resources Manager

DANA Holding Corporation
02.2009 - 04.2010

Human Resources Manager

Johnson Controls, Inc
08.2003 - 02.2009

Work Systems Coordinator in Human Resources

APM S.A. de C.V.
06.1999 - 08.2003

Product Quality Black Belt, 6 Sigma Leader

GE Lighting Mexico
06.1998 - 06.1999

Master Degree - Business Administration

Universidad Autonoma De Nuevo Leon

Post graduate degree - Projects Instrumentation Engineering

Instituto Tecnologico de Cd. Madero

Bachelor of Science - Electronic Engineering

Instituto Tecnologico de Cd. Madero

High School - Electro-mechanical Technician

Centro de Bachillerato Tecnologico Industrial y de Servicios No. 32

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Javier Santillan Trejo