Javin Akeba Webster
Midlothian,VA
Summary
Dedicated Direct Support Professional with 4+ years of experience assisting individuals with intellectual disabilities and behavioral health conditions. Expertise in medication administration, vital sign monitoring, and behavioral support. Proven ability to enhance individual independence and quality of life while leveraging strong communication skills and a solid foundation in customer service.
Overview
4
4
years of professional experience
Work History
Direct Support Professional
Angel
Midlothian, VA
10.2023 - Current
- Provided direct care and supervision to enhance well-being of individuals with developmental and behavioral health needs
- Administer medications and document completion according to care plans
- Monitor and record vital signs and daily health observations
- Assisted with personal hygiene and daily living tasks to promote independence in a safe living environment
- Documented detailed notes on client behavior, progress, and daily activities to inform care strategies
Direct Support Professional
A Village Behavioral Health
Brandermill, VA
05.2025 - 08.2025
- Delivered direct care for individuals with intellectual disabilities and mental health conditions, fostering their well-being and autonomy
- Supported individuals with hygiene, independent living skills, and daily routines to enhance personal independence
- Implemented behavioral interventions and coping strategies.
- Documented progress notes and upheld a clean, safe living environment to promote health and comfort
- Prepared meals and supported individuals in achieving personal development goals
Direct Support Professional
Community Residences, Inc.
Richmond, VA
05.2022 - 03.2024
- Assisted individuals with intellectual disabilities in daily living activities to promote independence and improve quality of life
- Administered medication and monitored overall health and well-being to ensure safety and adherence to care plans
- Recorded vital signs and maintained comprehensive daily documentation
- Developed and implemented recreational and developmental activities to enhance social skills and personal growth
- Facilitated development of action plans for individuals to achieve personal goals
Customer Service & Healthcare Support
- Delivered patient support, conducted claims research, and managed high-volume customer assistance across roles at Teleperformance, Concentrix, General Dynamics, and insurance call centers.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Liberal Arts Studies -
J. Sargeant Reynolds Community College
Richmond, VASkills
- Direct Support Care
- Behavioral Health Support
- Medication Administration
- Vital Signs Monitoring
- Progress notes
- Crisis intervention
- Behavioral intervention
- Personal Care & Hygiene Assistance
- Independent Living Skills Training
- Crisis De-escalation
- Client advocacy
Timeline
Direct Support Professional
A Village Behavioral Health
05.2025 - 08.2025
Direct Support Professional
Angel
10.2023 - Current
Direct Support Professional
Community Residences, Inc.
05.2022 - 03.2024
Customer Service & Healthcare Support
Liberal Arts Studies -
J. Sargeant Reynolds Community College