Javin Castillo

• Provide precise client quotes and ensure professional installation through meticulous preparation.
• Installed complete systems at new residential and business construction sites.
• Operated tools, equipment, and machinery according to safety standards.

• Support special needs students in a private institution, aiding independence and social development.
• Conduct behavior analysis to tailor strategies with therapists and educators for cognitive growth.

• Provided exceptional customer service by assisting customers in selecting mobile plans, devices, and accessories.
• Educated customers on MetroPCS products, promotions, and features to enhance their wireless experience.
• Processed sales transactions, activated new lines, and handled customer inquiries efficiently.
• Met and exceeded sales targets through upselling and cross-selling products.
• Resolved customer concerns and technical issues, ensuring high levels of satisfaction.

Reference: Feel free to contact store manager Jeremy Garcia at (321) 339-4149.

• Proactively recommended high-margin menu items to enhance guest dining experience and boost sales.
• Coordinated food delivery, maintained a clean dining area, and processed payments via POS.
• Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.

• Promoted to server for exceptional performance; increased average check size through upselling of wine pairings, appetizers, and desserts.
• Engaged guests with menu knowledge to create memorable dining experiences.

• Consistently increased sales by upselling appetizers, specialty drinks, and desserts; guided guests on menu options to suit dietary needs.
• Collaborated with team members to deliver prompt and attentive service.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.