Javiona Martin
Blue Springs,MO
Summary
Driven professional with a track record of enhancing operational efficiency at Grainger and the IRS. Excelled in roles requiring meticulous attention to detail and proficiency in software applications, demonstrating a blend of clerical experience and customer relations acumen. Leveraged organizational skills to streamline processes, achieving significant improvements in inventory management and client service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Truck Unloader/Stocker
Grainger
06.2023 - 11.2024
- Offloaded shipments efficiently.
- Monitor incoming inventory levels.
- Handled warehouse operations involving picking and truck loading as required.
- Handled transportation of sizable goods efficiently.
- Maintained accurate labeling processes.
- Handled inventory and logistics efficiently.
Clerical Lead Recruiter
IRS
02.2022 - 03.2023
- Experienced in delivering clear verbal messages.
- Proficiently handled various assignments concurrently.
- Maintained database integrity through meticulous data entry.
- Managed time efficiently.
- Demonstrated meticulous attention to detail.
- Organized and updated office records.
- Facilitated seamless office operations.
- Displayed versatility in handling diverse tasks effectively.
- Experienced with essential software applications.
- Determines critical activities first.
- Engaged with clients using telephone and electronic mail.
- Enhanced employee skill sets through effective training programs.
- Responsible for overseeing daily monetary operations.
Clerical Assistant/Receptionist
IRS
06.2019 - 03.2023
- Supported efficient functioning of administrative operations.
- Mastered articulate expression in speaking and writing.
- Executed various duties seamlessly.
- Maintained databases, ensuring updated and organized records.
- Prioritized assignments effectively within set timelines.
- Excelled in maintaining thoroughness.
- Ensured accurate record-keeping processes.
- Coordinated daily office tasks efficiently.
- Demonstrated capability in managing diverse tasks smoothly.
- Developed and maintained fundamental computer skills.
- Implemented best practices for improved performance.
- Managed personnel effectively, fostering a collaborative work environment.
- Enhanced productivity through proficient use of software.
Education
High school diploma -
Center High School
Kansas City, MO05.2019
Skills
- Software Competency
- Customer Relations
- Client Assistance
- Patient Vital Signs Monitoring
- Accurate Data Entry
- Terminology Proficiency
- Quality Patient Management
- Professional Typing
- Salesforce Data Management
- Clerical Experience
- Front desk
- Multi-line phone systems
- Calendar management
- Office experience
- Office management
- Phone etiquette
- Organizational skills
- Computer literacy
- Transcription
- Live chat
- Hospitality
- Windows
- Remote access software
- Tax experience
- Negotiation
- Business development
- Sales
Certification
Driver's License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Truck Unloader/Stocker
Grainger
06.2023 - 11.2024
Clerical Lead Recruiter
IRS
02.2022 - 03.2023
Clerical Assistant/Receptionist
IRS
06.2019 - 03.2023
High school diploma -
Center High School