Proven ability to enhance customer experiences and streamline operations, as demonstrated at Makotek with significant improvements in customer satisfaction ratings. Adept in organization and time management, with a track record of effectively handling high call volumes and reducing wastage at makotek . Excel in using active listening and telephone skills to resolve inquiries efficiently.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.