Javiron Thompson
Marrero,LA
Overview
2
2
years of professional experience
Work History
IT Specialist
National World War 2 Museum
01.2023 - Current
- Technical Support:Provide assistance to end-users regarding hardware and software issues. Troubleshoot and resolve technical problems in a timely manner.
- System Maintenance:
- Conduct regular system updates and software installations. Monitor system performance and implement enhancements.
- Project Support:Assist in IT project planning and execution, ensuring timelines and deliverables are met. Collaborate with team members to achieve project goals.
Education
Certificate of completion - Cyber Security program
Louisiana State University
Baton Rouge, LA01.2024
Skills
- IT Troubleshooting
- IT Documentation
- Information Security
- Troubleshooting
- System Upgrades
- Application support
- Technical issue analysis
- IT risk management
- Application installations
- Disaster Recovery
- Technical reporting
- Virtualization Technologies
- Cybersecurity Expertise
- IT service management
- Software Installation
- Ticket management
- LAN/WAN
- Technical Support
Timeline
IT Specialist
National World War 2 Museum
01.2023 - Current
Certificate of completion - Cyber Security program
Louisiana State University
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