JAVON B. CRUZ
Oakland,CA
Summary
As an experienced, dedicated professional with many years of overseeing a diversified portfolio of residential and commercial entities, I am seeking the opportunity to expand and grow within the Property Operations and Senior Leadership field. Through professional job experiences, I obtained extensive project management, communication, and computer skills to learn, elevate, and grow. By working as a successful team player, I am confident that I will create a positive, effective work environment.
Overview
12
12
years of professional experience
Work History
Regional Property Supervisor
BRIDGE Housing Corporation
San Francisco
09.2022 - Current
- Met with clients to negotiate management and service contracts.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
- Collected monthly assessments, rental fees, deposits and payments.
- Managed and oversaw operations, maintenance and administration of properties.
- Handled resident complaints and expedited maintenance requests.
- Led weekly meetings with staff members assigned to manage individual properties within the region.
- Conducted regular inspections of properties to identify potential areas of improvement or repair needs.
- Exercised direct supervision over property staff.
- Developed and implemented procedures to ensure compliance with all applicable laws, regulations, and codes.
- Organized events aimed at increasing engagement among tenants across the region.
- Drafted and monitored budgets for overall maintenance and operations.
- Provided training on safety protocols to staff members at each property within the region.
- Met with committees to discuss and resolve legal and environmental issues.
- Performed administrative tasks such as tenant screening, lease preparation, and rent collection.
- Assisted in developing long-term plans for managing regional assets over time.
- Worked effectively in team environments to make the workplace more productive.
Multi-Site Community Manager
Madison Park Financial
12.2019 - Current
- Developed and maintained strong relationships with community members, tenants, vendors, and other stakeholders.
- Partnered with maintenance to promptly determine readiness of vacant apartments.
- Compiled and conveyed operational and financial data to regional manager.
- Monitored lease and renewal rental rates with leadership recommendations for change implementation.
- Managed day-to-day operations for multiple sites.
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
Community Manager
Riaz Capital Inc.
05.2016 - 12.2019
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Oversaw the recruitment and training of new community team members.
- Negotiated with vendors and service providers for community events.
- Oversaw daily operations, maintenance, and administration of various properties.
Associate Optician
Luxottica
Fairfield, CA
08.2013 - 11.2019
- Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
- Processed payments from customers using cash registers or point of sale systems.
- Responded to customer inquiries regarding product features, pricing, availability.
- Verified insurance coverage for patients before dispensing glasses or contacts.
- Pretested patients prior to optometrist examination assessing pressures, visual acuities and autorefraction.
- Repaired and adjusted frames to meet customer needs.
- Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
- Maintained records of prescriptions, orders and payments.
Education
Bachelor of Arts - Sociology/ Criminal Justice
Arizona State University
05.2018
Associate of Arts - Human Services
Solano Community College
05-2014
High School Diploma -
Armijo High School
06.2011
Skills
- TCAC/HUD
- LITHC
- Vendor Relations
- Event Planning
- HIPAA regulations
- Section 8 Management
- Operational efficiency
- Rent collection
- Budgeting and financial analysis
- Property inspection
- Staff management, training, and development
- Asset management
- Performance metrics analysis
- Debt control
- Occupancy management
- Fair housing compliance
- Capital improvement
- Portfolio management
- Employee mentoring
- Maintenance supervision
- Property inspections
- Property management
References
Available upon request.
Affiliations
- DEI Subcommittee Participant
- Future Leaders Program Participant
- Special Events Coordinator
Timeline
Regional Property Supervisor
BRIDGE Housing Corporation
09.2022 - Current
Multi-Site Community Manager
Madison Park Financial
12.2019 - Current
Community Manager
Riaz Capital Inc.
05.2016 - 12.2019
Associate Optician
Luxottica
08.2013 - 11.2019
Bachelor of Arts - Sociology/ Criminal Justice
Arizona State University
Associate of Arts - Human Services
Solano Community College
High School Diploma -
Armijo High School
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