Javon Bibbs
Miami,FL
Summary
Strategic Account Executive with proven success increasing sales and revenue through developing loyal account relationships. Articulate communicator with exceptional negotiation skills. Known for understanding customer needs and delivering effective solutions.
Overview
5
5
years of professional experience
Work History
Enterprise Account Executive
JumpCloud
Remote, FL
11.2023 - Current
- Research and developed pipeline of clients that demonstrated interest in organizational partnerships.
- Approach customers and engaged in conversation through use of effective interpersonal and people skills.
- Revive dormant accounts by re-establishing relationships with key decision-makers.
- Work successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collect market intelligence and competitive information to provide white glove experience
- Controlled full cycle sales process with support of SDR for inbound and outbound meetings
- Successfully qualified as top performer with the following numbers Q3 113% and Q4 284%
Senior Account Manager
Kaseya
Miami
12.2021 - 10.2022
- Establish a trusted advisor relationship to achieve and expand customer goals resulting in upsells, cross-sells, and consistent renewals
- Primary contact for my customers and directly responsible for the health of their accounts with a focus on customer satisfaction and product adoption
- Advise 150 manage service providers, SMB and mid-market enterprise customers with different business verticals
- Responsible for selling 30+ SaaS solutions and services, operational security tools supporting, educating, and growing through regular systematic touch points
- Assist with customer experience activities and teams delivering for the customer, act as point of contact manage executive stakeholders through escalation
- Increase sales by driving product adoption, managing escalations and ensuring retention with long-term satisfaction
- Create weekly, monthly and rolling 6 week to 4 month sales forecasts
- Managed full cycle sales process 115% of quota completed Q1 and 101% quota Q2
- Encourage peers to achieve quarterly goals with outreach creativity and monthly initiatives.
Territory Account Manager
Bitdefender
Fort Lauderdale
07.2019 - 11.2021
- Managed the full cycle sales process for clients from demo to contract negotiations
- Pursued for over 2000 accounts retaining renewals and growing new business by demonstrating value
- Provide recommendations to drive ongoing value and deep product adoption
- Continuously build partnerships with all clients working with both marketing and solution engineers
- Sold to enterprise and SMB corporations and consult with corporate, public sector customers
- 130% of annual quota YTD completed for 4 consecutive quarters
- Territory growth of region increased 14% (2019) and (2020) 25%
- Presented to C-level executives in the field and via phone web demonstrations.
Strategic Partnership Executive - Technology & Cybersecurity
The Millennium Alliance
Miami
02.2019 - 07.2019
- Engaged in new business development in Cybersecurity and Software Technology
- Sold to specific CISO events and services developing new accounts and expanding existing accounts
- Networked with prospective customers to sell to small to mid-size companies events
- Strategic account planning, account development, relationship management.
Education
Bachelors of Science -
Bethune Cookman University
Skills
- Microsoft Office 365(Pivot Tables and PowerPoint)
- Salesforce
- Zoho
- SAP
- Azure
- Microsoft Dynamics NAV
- Gong
- Zendesk
- Account Management
- CRM Proficiency
- Strategic Initiatives
References
References available upon request.
Timeline
Enterprise Account Executive
JumpCloud
11.2023 - Current
Senior Account Manager
Kaseya
12.2021 - 10.2022
Territory Account Manager
Bitdefender
07.2019 - 11.2021
Strategic Partnership Executive - Technology & Cybersecurity
The Millennium Alliance
02.2019 - 07.2019
Bachelors of Science -
Bethune Cookman University