Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1998
1998
years of post-secondary education
Work History
Oa
DoorDash
Columbus, OH
04.2024 - Current
Completed day-to-day duties accurately and efficiently.
Assisted in resolving discrepancies between actual inventories versus system generated reports.
Organized the warehouse layout to optimize space utilization and streamline operations.
Investigated root causes of errors or delays in order fulfillment processes and recommended solutions.
Assisted with the development of new processes and procedures to improve efficiency.
Resolved customer inquiries quickly and effectively while maintaining a professional demeanor.
Maintained up-to-date records of all incoming and outgoing materials including tracking numbers.
Provided technical support for internal staff regarding system usage issues related to operations management.
Trained personnel on proper warehouse safety protocols and equipment use guidelines.
Broke down boxes for garbage and recycling.
Reviewed and approved vendor invoices.
Maintained positive working relationship with fellow staff and management.
Assisted in the resolution of operational issues affecting production or delivery timelines.
Kitchen Manager
Beef 'O' Brady's
Frankfort, KY
06.2018 - 07.2023
Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
Developed and implemented kitchen policies, procedures and quality standards.
Trained new employees on kitchen procedures and policies.
Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
Ensured compliance with all applicable local, state and federal laws governing food service operations.
Ensured compliance with health and safety regulations.
Inspected equipment regularly to identify necessary repairs or replacements.
Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
Monitored sanitation practices to ensure that all employees adhere to health department regulations.
Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
Trained new kitchen staff on proper food handling techniques and safety regulations.
Created weekly schedules for kitchen staff members based on anticipated business volume.
Reviewed vendor invoices for accuracy before authorizing payment transactions.
Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
Trained employees on cooking techniques, safety standards and performance strategies.
Assisted restaurant owners with pricing by providing ingredient costs and portioning information.