Javon Couser
Randallstown,MD
Summary
Adept at team leadership and inventory management, Significantly enhanced operational efficiency and customer satisfaction at HCPSS. Leveraging strong problem-solving and maintenance knowledge to ensure high standards of cleanliness and security, training staff to excel in customer service-focused roles. Knowledgeable about maintaining organized inventories and handling custodial requirements of school building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focuses on always producing high-quality and professional results. Reliable, honest, and very skilled in maintaining clean and orderly interior and exterior building spaces. Careful and thorough in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Custodian, Day Lead I
HCPSS
05.2018 - Current
- Coordinates and directs all aspects of routine building and grounds maintenance including general cleaning, snow removal and lawn mowing.
- Performs inspections to ensure building security and cleanliness of the building.
- Ensures custodial staff is trained to secure building and equipment.
- Cleans buildings by sweeping, dusting, mopping, scrubbing, sealing, washing surfaces, vacuuming, buffing surfaces, etc.
- Order Supplies to make sure daily duties are fulfilled to meet the needs of the kids, staff, and community.
- Available for emergency calls.
Department Supervisor
Home Depot
08.2017 - 08.2022
- lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise needed.
- Assigned tasks and established work schedules to staff to cover operational needs.
- Keep close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Collaborated with other departments to improve interdepartmental communication, promoting a cohesive organizational culture focused on achieving common goals.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Use computer for scheduling, inventory, and communication throughout different stores
Day Building Supervisor
HCPSS
04.2016 - 05.2018
- Inspected grounds, equipment, and overall building to uphold safe and aesthetically pleasing standard.
- Supervised facility crew and general maintenance schedules.
- Make sure community events are covered within the building, and community get the best customer service as possible.
- Managed a team of personnel to maintain cleanliness, functionality, and attractiveness of the property.
- Order supplies to make sure daily task are meet due to the needs of the building
Night Building Supervisor
HCPSS
07.2015 - 04.2016
- Inspected grounds, equipment, and overall building to uphold safe and aesthetically pleasing standard.
- Supervised facility crew and general maintenance schedules.
- Managed a team of maintenance personnel to maintain cleanliness, functionality, and attractiveness of the property.
- Developed strong relationships with the community by being responsive to their needs and providing exceptional service.
- Ordering Supplies to meet daily needs of the building.
Night Custodian
HCPSS
10.2013 - 07.2015
- Performs building inspections to ensure building security
- Cleans buildings by sweeping, dusting, mopping, scrubbing, sealing, buffing, washing rooms, vacuuming, washing surfaces, etc.
- Performs ground maintenance by mowing, watering, sweeping and weeding.
- Communicate with Supervisor to ensure duties are being fulfilled.
Incentive Selector
C & S Wholesale Services
02.2010 - 10.2013
- Assisted in loss prevention efforts by conducting regular audits of warehouse inventory levels.
- Enhanced team productivity through effective communication and collaboration on daily tasks.
- Contributed to overall warehouse efficiency, performing routine maintenance checks on material handling equipment.
- Reduced product damage by utilizing proper lifting techniques and equipment when handling heavy items.
- Improved order accuracy by efficiently selecting and organizing warehouse products.
- Inspecting equipment to make sure they are safe for job performance.
Baker/ Truck Loader
Otterbein's Bakery
08.2008 - 02.2010
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Maintained accurate inventory of baking supplies and ingredients.
- Keeping a clean work area for safety purposes.
Apprentice Plumber
Precious Resources
02.2005 - 08.2008
- Assisted licensed plumbers in installation and repair of plumbing systems.
- Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
- Maintained clean workspaces during all phases of projects, upholding company image while promoting a culture of professionalism within the team.
- Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
- Demonstrated adaptability in various work environments, from residential to commercial projects, successfully meeting diverse client needs.
Crew Member
McDonald's Restaurant
08.2002 - 02.2005
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Education
High School Diploma -
Milford Mill Academy
3800 Washington Avenue, Windsor Mill, MD 2124405.2004
Skills
- Responsible and Dependable
- Customer Service
- Problem-Solving
- Team Collaboration
- Inventory Management
- Building Inspection
- Customer Service- Focused
- Work Prioritization
- Work orders
- Preventive Maintenance
- Maintenance Knowledge
- Employee Training
Certification
Certificate of Completion
CCBC
The Community College of Baltimore County
Continuing Education and Workforce Development
Home Inspection Pre License Course(80 Hours)
Completed May,2019
Timeline
Custodian, Day Lead I
HCPSS
05.2018 - Current
Department Supervisor
Home Depot
08.2017 - 08.2022
Day Building Supervisor
HCPSS
04.2016 - 05.2018
Night Building Supervisor
HCPSS
07.2015 - 04.2016
Night Custodian
HCPSS
10.2013 - 07.2015
Incentive Selector
C & S Wholesale Services
02.2010 - 10.2013
Baker/ Truck Loader
Otterbein's Bakery
08.2008 - 02.2010
Apprentice Plumber
Precious Resources
02.2005 - 08.2008
Crew Member
McDonald's Restaurant
08.2002 - 02.2005
High School Diploma -
Milford Mill Academy