Javon Fudge
Snellville,GA
Summary
Accomplished Security Officer with a proven track record at Advanced Protection Services, adept in crisis management and electronic surveillance. Excelled in conflict de-escalation and provided superior customer service, enhancing safety and efficiency. Skilled in personnel screening and fluent in sign language, demonstrating a unique blend of technical and interpersonal abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Advanced Protection Services
10.2024 - Current
Cultural Property Protection Agent
Fernbank Museum of Natural History
10.2022 - 04.2023
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Checked tour vehicles for cleanliness, safety and functionality.
- Informed tour members of safety risks associated with attractions, confirming customer security.
- Inspected tour sites for potential hazards and arranged for repairs when needed.
- Resolved problems, improved operations and provided exceptional service.
Security Officer
Paradigm Security Services
01.2022 - 10.2022
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Bail Enforcement Apprentice
Asap Bail Bonds
08.2020 - 10.2020
- Prepared worksite by setting up required tools and supplies.
- Learned wide range of simple and complex techniques from on-the-job training.
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Negotiated with customers to assist with setting up payment plans satisfying needs of both parties.
- Located people failing to appear in court.
Store Supervisor
Stone Mountain Park
08.2018 - 07.2020
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Answered product questions and assisted customers in selection and checkout.
- Conducted inventory analysis to determine optimal stock levels.
- Answered questions about store policies and addressed customer concerns.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Cross-trained and backed up other customer service managers.
Education
High School Diploma -
Challange Academy Fort Gordon
Augusta, GA08-2019
Skills
- Identification verification
- Arrest procedures
- Electronic surveillance
- Personnel screening
- Crisis management
- Detail-oriented
- Superior customer service
- CCTV surveillance
- Complex Problem-solving
- FLUENT IN sign language
- Conflict de-escalation
Certification
- First Aid/CPR Certified
- Security Officer Certification
- Pepper Spray Certification - Private Providers.
- Pulse TASER Certifications – Axon.
- CSP - Certified Safety Professional (osha)
- Blue card
Timeline
Security Officer
Advanced Protection Services
10.2024 - Current
Cultural Property Protection Agent
Fernbank Museum of Natural History
10.2022 - 04.2023
Security Officer
Paradigm Security Services
01.2022 - 10.2022
Bail Enforcement Apprentice
Asap Bail Bonds
08.2020 - 10.2020
Store Supervisor
Stone Mountain Park
08.2018 - 07.2020
High School Diploma -
Challange Academy Fort Gordon
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