Versatile and dedicated, with a proven track record from FreedomCare, I excel in relationship building and time management. Expert in elderly care and heavy lifting, I've significantly enhanced patient quality of life and exceeded efficiency targets, demonstrating adaptability and compassionate care without compromising on safety or service standards.
Overview
3
3
years of professional experience
Work History
Sales Associate
Dollar General Distribution Center
05.2022 - 11.2022
Designed merchandise displays to attract customer engagement.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Provided positive first impressions to welcome existing, new, and potential customers.
Moving Helper
Mayflower Long Distance Moving Company
12.2022 - 05.2023
Improved customer satisfaction by efficiently packing and moving belongings with care and precision.
Enhanced team productivity by effectively coordinating tasks and communicating with coworkers to complete moves in a timely manner.
Demonstrated adaptability by quickly adjusting plans as needed based on changing circumstances or unforeseen challenges during moves.
Ensured client satisfaction, promptly addressing concerns and resolving issues throughout the moving process.
Reduced property damage claims by consistently using proper lifting techniques and handling fragile items carefully.
Exceeded company efficiency targets by swiftly completing moves without compromising quality or safety standards.
Conducted thorough inventory audits before and after moves to guarantee accurate tracking of client belongings.
Maintained up-to-date knowledge on industry trends and equipment advancements, incorporating them into work processes for continuous improvement.
Cashier Team Lead
Burger King
08.2023 - 11.2023
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Assisted customers by answering questions and fulfilling requests.
Communicated with customers and team members to solve problems.
Processed both cash and card purchases and returns.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Developed strong relationships with repeat customers through friendly service interactions.
Helped customers complete purchases, locate items, and join reward programs.
Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
Caregiver
FreedomCare
09.2024 - Current
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built strong relationships with clients to deliver emotional support and companionship.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Assisted patients with self-administered medications.
Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.