Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
OperationsManager

Javon Pauldo

Lexington,SC

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Transitions Homeless Shelter
10.2022 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Used internal software to process reservations, check-ins and check-outs.

Professional Mover

Drop A Truck
03.2022 - 07.2022
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Completed over 100 jobs by loading boxes and large items, unloading trucks and cleaning job sites.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Packed boxes according to correct service and quality standards to uphold 99% customer satisfaction rate.
  • Conducted efficient cargo transfers to maintain route schedules.
  • Operated with safety and skill to avoid accidents and delays.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.

Cook

Marcos's Pizza
09.2021 - 11.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Food and Beverage Cashier

Hardees Resturamt
02.2019 - 06.2021
  • Utilized product knowledge of foods and beverages to make suggestions to customers.
  • Provided correct change to customers while following cash handling policies and procedures.
  • Engaged customers to help create superior food and beverage experience.
  • Replaced CO2 tanks and soda syrups when depleted.
  • Inventoried par stock levels in coolers and racks.
  • Operated and sanitized kitchen and food preparation equipment.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Greeted over 100 customers per day and communicated effectively to obtain accurate orders.
  • Resolved customer complaints independently or with aid of supervisor.
  • Made change and issued receipts or tickets to customers for each transaction.
  • Counted till at beginning of shift to confirm correct starting total.

Cook

Hardees Resturamt
02.2019 - 06.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Communicated closely with servers to fully understand special orders for customers.
  • Transitioned between breakfast and lunch service.
  • Inspected appliances, commercial fryers, and ovens to verify proper working order.

Education

High School Diploma -

Lexington High School
Lexington, SC
06.2021

Skills

  • Delivery Coordination
  • Fraud Prevention
  • Front Desk Operations
  • Data Entry and Database Software
  • Telephone Etiquette
  • Positive Attitude and Energetic
  • Data Research and Analysis
  • Customer Complaint Resolution
  • Call Answering and Routing
  • Computer Proficiency
  • Visitor and Customer Relations
  • Front Desk Reservations

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Timeline

Front Desk Receptionist

Transitions Homeless Shelter
10.2022 - Current

Professional Mover

Drop A Truck
03.2022 - 07.2022

Cook

Marcos's Pizza
09.2021 - 11.2021

Food and Beverage Cashier

Hardees Resturamt
02.2019 - 06.2021

Cook

Hardees Resturamt
02.2019 - 06.2021

High School Diploma -

Lexington High School

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Javon Pauldo