Accomplished healthcare professional with over 10 years of experience in multi-unit operations management and a proven track record in workforce training and staff development. Exceptional skills in performance reporting and customer relationship management contribute to enhanced operational efficiency. Adept at fostering multidisciplinary collaboration to achieve organizational goals, seeking to leverage expertise in a challenging environment.
Overview
13
13
years of professional experience
Work History
Certified Sterile Processing Technician
Optim Orthopedics
Savannah, Georgia
07.2023 - Current
Scopes, Neuro, General, GYN, Ortho, Robotics, Urology, ENT, Cadiac, Vascular, Plastics & More
Gathered and prepared instruments and surgical supplies.
Stocked crash carts with appropriate medical supplies.
Demonstrated leadership by making improvements to work processes and helping to train others. Monitored biological and chemical wash solution to ensure quality and consistency for decontamination of instruments and medical equipment.
Labeled and maintained inventory, submitted requisitions, collected and distributed instruments, trays, crash carts, and facility medical equipment.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Environmental Services Lead (Part Time)
Jefferson University
Philadelphia, PA
09.2020 - 07.2023
My job responsibilities for general housekeeping duties include, but are not limited to, floor maintenance, stripping, refinishing, waxing, and buffing operations using power machines and related equipment.
Performing general cleaning duties in classrooms, kitchens, offices, corridors, stairways and other University areas
Maintaining the cleanliness of washroom fixtures and surfaces, glassware, labs, lecture halls, lounges, recreational areas, Fitness Centers, Pool Areas, Game Rooms, T.V
Lounges and other University areas
Assisting management when absent, rearranging schedules & assignments
Continuing contact with all other management from other departments to ensure the best possible outcome is achieved every day.
Loaded carts with clean linen to transport to designated storage areas.
Certified Sterile Processing Technician
Temple University
Philadelphia, PA
04.2022 - 06.2023
Scopes, Neuro, General, GYN, Ortho, Robotics, Urology, ENT, Cardiac, Vascular, Plastics, and More.
Gathered and prepared instruments and surgical supplies
Demonstrated leadership by making improvements to work processes, and helping to train others.
Monitored biological and chemical wash solution to ensure quality and consistency for decontamination of instruments and medical equipment
Labeled and maintained inventory, submitted requisitions, collected and distributed instruments, trays, crash carts, and facility medical equipment
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
EVS Opertations Manager
UPenn Pavillion Hospital/Crothall
Philadelphia
12.2021 - 03.2022
My job responsibility for EVS operations manager includes assisting senior EVS leaders in directing and overseeing the operational needs of the Housekeeping Department
Coordinating tasks of the front-line staff
Serving as a liaison between administration and hospital departments to provide the highest possible level of service
Key Responsibilities include establishing annual reviews, standards and work procedures for all housekeeping staff
Planning work, staffing schedules and areas of work to ensure adequate services
Assisting in the hiring process of new associates
Conducting regular inspections and making recommendations to the facility
Monthly reporting of goals, accomplishments, and future plans
Staff education, training & Coordination of outside services (i.e
Pest Control, Window Cleaning, Medical and Solid Waste, and Recycling program).
Certified Sterilization Technician
UPenn Presbyterian Hospital
Philadelphia, PA
08.2021 - 12.2021
Scopes, Neuro, General, GYN, Ortho, Robotics, Urology, ENT, Cardiac, Vascular, Plastics, and More. Gathered and prepared instruments and surgical supplies.
Gathered and prepared instruments and surgical supplies
Demonstrated leadership by making improvements to work processes and helping to train others
Monitored biological and chemical wash solution to ensure quality and consistency for decontamination of instruments and medical equipment
Labeled and maintained inventory, submitted requisitions, collected, and distributed instruments, trays, crash carts, and facility medical equipment.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Service Staff IV (Non Certified SPD Tech)
Temple University
Philadelphia
01.2018 - 12.2020
Scopes, Neuro, General, GYN, Ortho, Robotics, Urology, ENT, Cadiac, Vascular, Plastics & More
Gathered and prepared instruments and surgical supplies.
Stocked crash carts with appropriate medical supplies.
Demonstrated leadership by making improvements to work processes and helping to train others. Monitored biological and chemical wash solution to ensure quality and consistency for decontamination of instruments and medical equipment.
Labeled and maintained inventory, submitted requisitions, collected and distributed instruments, trays, crash carts, and facility medical equipment.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
EVS Team Lead
Children's Hospital Of Phila
Philadelphia
08.2011 - 09.2017
My job as an Environmental Services Team Lead includes assisting 2 managers with 4 floors
My duties include signing employees in, managing call outs & reworking schedules to fill in empty spots, training new employees & current staff
Checking in with unit managers and clerks at the beginning and end of every shift to get reports
Checking call out logs & rearranging staff to fit the needs of daily operations
My shift also includes me having to fill in when too many staff are out which include, thorough cleaning of patient rooms, laboratories, restrooms, waiting areas, & outside grounds
Moping, burnishing floors & detail cleaning of ambulatory areas
Waxing, stripping and carpet cleaning
My main focus as an environmental service worker was to keep a highly sanitized work area to make a safe environment for myself, coworkers, patients and families.
Education
IAHCSMM / HSPA Certified CRCST in Sterilization -
Steris
01.2021
High School Diploma -
Northeast High School
Philadelphia, PA
01.2007
Skills
Multi-unit operations management
Multidisciplinary collaboration
Workforce training
Staff training and development
Performance reporting
Customer relationship management
Computerized tracking
Sterilization procedures
Diagnostic Testing
Scopes, Neuro, General, GYN, Ortho, Robotics, Urology, ENT, Cadiac, Vascular, Plastics & More
Timeline
Certified Sterile Processing Technician
Optim Orthopedics
07.2023 - Current
Certified Sterile Processing Technician
Temple University
04.2022 - 06.2023
EVS Opertations Manager
UPenn Pavillion Hospital/Crothall
12.2021 - 03.2022
Certified Sterilization Technician
UPenn Presbyterian Hospital
08.2021 - 12.2021
Environmental Services Lead (Part Time)
Jefferson University
09.2020 - 07.2023
Service Staff IV (Non Certified SPD Tech)
Temple University
01.2018 - 12.2020
EVS Team Lead
Children's Hospital Of Phila
08.2011 - 09.2017
IAHCSMM / HSPA Certified CRCST in Sterilization -
Steris
High School Diploma -
Northeast High School
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