Summary

Overview

Work History

Education

Skills

Languages

Timeline

Javon Thomas

Baton Rouge,Louisiana

Summary

Versatile and results-driven professional with broad hands-on experience across diverse tasks and environments. Recognized for adaptability, creativity, and strong problem-solving abilities with a proactive approach to challenges. Committed to delivering meaningful contributions, exceeding expectations, and supporting organizational success.

Overview

years of professional experience

Work History

Student Worker

LSU Petroleum Engineering Research & Technology Transfer (PERTT) Laboratory

Baton Rouge, LA

09.2024 - 09.2025

Supported LSU faculty, researchers, and industry partners in large-scale testing, training, and research projects.
Performed construction, repair, and maintenance of valving, piping, and instrumentation systems.
Conducted troubleshooting and causal analysis to ensure operational reliability.
Fabricated structural components and assembled experimental setups for laboratory and field operations.
Operated a wide range of hand, electric, gas, and pneumatic power tools to maintain lab efficiency.
Ensured a clean, safe, and compliant work environment.

Customer Service Representative

The Mail Bag Bocage Inc

Baton Rouge, Louisiana

09.2023 - 02.2025

Manage shipping, mailing, and delivery services for more than 200 mailbox customers, including Baton Rouge businesses and local residents.
Ensure strict confidentiality of customer information.
Acquire and disseminate knowledge on shipping restrictions, carrier policies, and governmental regulations.
Uphold cleanliness standards within the building.

Gasket Assembler

Flexitallic

Geismar, Louisiana

05.2022 - 08.2023

Acquired expertise in operating industrial machinery to manufacture gaskets for petroleum and chemical plants within the region.
Demonstrated commitment to ensuring the production of high-quality gaskets by implementing proper procedures for facing them.
Assisted the lead welder in developing welding skills and contributed to inventory management to optimize production efficiency.

Quality Assurance Tester

Electronic Arts

Baton Rouge, Louisiana

11.2021 - 03.2022

Conducted systematic testing of games and analyzed their performance against the designer's specifications, providing valuable feedback for improvement.
Utilized preassigned test cases and self-directed testing scenarios to identify, document, and categorize bugs, contributing to the overall quality assurance process.
Proactively identified and reported major software bugs, resulting in timely resolution before the game's release, saving time and resources.
Developed expertise in using JIRA to document findings and track issues, ensuring efficient communication and coordination with cross-functional teams.
Collaborated effectively with an international team, working towards the common goal of ensuring the quality and health of the game throughout its development lifecycle.

Assistant Manager

Dollar General

Flora, Mississippi

06.2018 - 11.2021

Successfully recruited, trained, and managed a team of 12 employees, demonstrating strong leadership and people management skills.
Effectively resolved customer and employee disputes, maintaining a positive and professional working environment.
Managed relationships with five major vendors on a weekly basis, including Frito Lay, Pepsi, Coke, Bud Light, and UTZ, ensuring smooth operations and timely deliveries.
Implemented and maintained planograms, optimizing store layout and product placement for improved customer experience and sales performance.
Created employee schedules and managed payroll, ensuring compliance with company policies and regulations.
Monitored store inventory, implementing efficient inventory management strategies to optimize stock levels and minimize stock outs, reducing costs and improving customer satisfaction.