Javon Woods
Houston,TX
Summary
Proven leader at Daron Long, adept in inventory management and customer service, enhanced store operations through meticulous fiscal oversight and vendor negotiations, boosting customer satisfaction. Excelled in staff supervision and problem-solving, driving a positive and efficient work environment. Achieved significant improvements in efficiency and profitability with a keen focus on customer relations and operational excellence.
Overview
2
2
years of professional experience
Work History
Resell Store Manager
Daron Long
06.2022 - 07.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
- Optimized checkout process to reduce wait times, improving customer satisfaction scores.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Education
Ged
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store Opening and Closing
- Customer Service Management
- Friendly and Positive
- Outstanding communication skills
- Inventory Management
- Store Merchandising
- Cash Management
- Retail Inventory Management
- Inventory Control
- Store displays
- Staff Supervision
- Accurate Cash Handling
- Sales professional
- Customer Response
Timeline
Resell Store Manager
Daron Long
06.2022 - 07.2024
Ged