Javonni Dennis
Port St.Lucie,FL
Summary
Customer care professional with a proven history of enhancing customer satisfaction and addressing inquiries efficiently. Focused on team collaboration and achieving positive outcomes, adaptable to changing needs. Skilled in communication and conflict resolution.
Overview
2
2
years of professional experience
Work History
Customer Care Representative
Wawa
121 Sw Kings Highway
08.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
School Base Club Director
Boys and Girls Club of St. Lucie County
Port St.Lucie, FL
06.2023 - Current
- Maintained inventory of supplies necessary for day-to-day operations of the club.
- Interviewed applicants to extend employment offers to maintain high-performing work environment.
- Planned and coordinated special events, such as members' meetings, fundraisers, and other activities.
- Marketed and highlighted social events by coordinating with internal teams.
Education
Associate of Arts - Finance
Indian River State College
Ft. Pierce, FL06-2025
High School Diploma -
Treasure Coast High School
Port St.Lucie05-2022
Skills
- Verbal and written communication
- Billing coordination
- Email correspondence
- Issue follow up
- Email communication
- Data entry
- Decision-making
Timeline
Customer Care Representative
Wawa
08.2023 - Current
School Base Club Director
Boys and Girls Club of St. Lucie County
06.2023 - Current
Associate of Arts - Finance
Indian River State College
High School Diploma -
Treasure Coast High School
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