Michelle Kirlew
205 Prairieview Ct,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Security Officer
FedEx
01.2021 - 09.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Medical Coordinator
AAA Your Choice
08.2017 - 09.2021
- Communicated with patients, ensuring that medical information was kept private.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Spearheaded and implemented new projects to expand scope of engagement.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Systems Coordinator / Group Home Manageer
Pennacle Life
01.2009 - 07.2017
- Oversaw continuous development of tools and workflows to manage critical business processes.
- Collaborated with stakeholders to define and clarify user requirements.
- Researched, recommended and implemented new software to meet business needs.
- Worked with third-party vendor support to address product-related issues.
- Coordinated and administered medications approved by physicians as prescribed
- Performed and recorded patients vital signs
Education
Social Work
Southern University At New Orleans
New Orleans, LA05.2025
Skills
- Theft Prevention Training
- Shift Work
- Report Writing
- Risk Analysis Training
- File and Records Management
- Crisis Intervention Training
- De-Escalation Techniques
- Credentialing Process
- First Aid and CPR Certified
- Data Logging
- Emergency Evacuation
- Emergency Preparedness
- Keen Observer
- Detailed Activity Logs
- Employee and Visitor Screening
- Facility Protection
- Effective Working Relationships
- Cooperative Attitude
- Preventing Incidents
- Federal and State Regulation Compliance
- Wireless Technology
Timeline
Security Officer
FedEx
01.2021 - 09.2023
Medical Coordinator
AAA Your Choice
08.2017 - 09.2021
Systems Coordinator / Group Home Manageer
Pennacle Life
01.2009 - 07.2017
Social Work
Southern University At New Orleans
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