Jawan Carney
Brandon,MS
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dispatcher/Operation Specialist
Trifecta Delivery LLC
Jackson, MS
03.2024 - Current
- Coordinated and dispatched fleet vehicles to ensure timely delivery of goods and services
- Monitored GPS tracking systems to track the location of vehicles in real-time and make necessary adjustments to optimize efficiency
- Managed daily schedules, assigning drivers to specific routes based on customer demands and driver availability
- Maintained constant communication with drivers via radio or phone to provide updates on traffic conditions, route changes, or customer requests
- Collaborated with warehouse staff to ensure accurate loading and unloading of goods onto trucks for efficient transportation
- Utilized computer software systems to input data regarding orders, deliveries, and driver logs for record-keeping purposes
- Implemented safety protocols and procedures for drivers, ensuring compliance with local traffic laws and company regulations
- Coordinated emergency response efforts in case of accidents or breakdowns by contacting appropriate authorities or arranging alternative transportation solutions
- Conducted regular performance evaluations of drivers based on key metrics such as on-time delivery rates, customer satisfaction scores, and adherence to company policies
- Developed strong relationships with customers by providing exceptional service experiences during interactions over the phone or email
Delivery Driver
Trifecta Delivery LLC
Jackson, MS
01.2024 - Current
- Delivered packages and goods to customers in a timely and efficient manner
- Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
- Ensured the safe handling and transportation of fragile or perishable items
- Adhered to all traffic laws and regulations while operating company vehicles
- Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
- Collaborated with dispatchers to coordinate daily delivery schedules
- Provided excellent customer service by addressing inquiries and concerns promptly and professionally
- Resolved delivery issues or discrepancies in a timely manner to ensure customer satisfaction
- Performed routine vehicle inspections before each shift to ensure proper functioning of brakes, lights, tires, etc
- Reported any vehicle maintenance or repair needs promptly to the appropriate department
- Followed established safety protocols for loading/unloading packages or goods from the vehicle
- Utilized GPS navigation systems or maps to determine optimal routes for deliveries
Produce Clerk
Kroger
Brandon, MS
09.2020 - 05.2022
- Stocked Shelves
- Ordered products for each day of business
- Unloaded and loaded trucks with produce
- Worked with Pallet Jacks and Straddle Stackers
- Maintained a clean and organized produce department, ensuring that all products were properly displayed and easily accessible to customers
- Received, inspected, and stocked incoming shipments of produce according to established procedures
- Rotated stock regularly to ensure freshness and minimize waste
- Assisted customers in selecting high-quality produce items, providing recommendations on ripeness, storage, and usage
- Provided exceptional customer service by answering questions about various fruits and vegetables, including their nutritional value and cooking methods
- Handled customer complaints or concerns regarding the quality or availability of produce items with professionalism and efficiency
- Operated equipment such as scales, slicers, juicers, and peelers to prepare fresh-cut fruits or vegetables as per customer requests
- Performed regular inventory checks to monitor stock levels and identify any discrepancies or shortages in supply
- Implemented proper food safety practices by adhering to sanitation guidelines when handling perishable products like fruits and vegetables
- Participated in training programs provided by vendors or industry associations to stay updated on new product offerings, handling techniques, and safety protocols
Resident Assistant
Delta State University
Brandon, MS
08.2019 - 03.2020
- Responsible for over500-1000 students each and everyday
- Enforced university policies and regulations within the residence hall, ensuring a safe and respectful living environment for all residents
- Organized and facilitated educational programs on topics such as mental health awareness, conflict resolution, and cultural diversity
- Served as a resource for residents by addressing concerns, providing information about campus resources, and offering personal advice when needed
- Cultivated positive relationships with residents through regular one-on-one meetings to discuss academic progress, personal goals, and any challenges they may be facing
- Collaborated with fellow resident advisors to plan engaging social events that promoted community building among residents
- Responded promptly to emergencies or crisis situations within the residence hall, following established protocols to ensure the safety of all residents
- Mentored new resident advisors by sharing best practices in building rapport with residents, managing conflicts effectively, and promoting student success initiatives
- Assisted in the selection process for incoming resident advisors by reviewing applications, conducting interviews, and providing input on candidate evaluations
- Created monthly newsletters highlighting important dates, campus resources updates, and upcoming events for distribution to all residents in the hall
Education
Bachelor's degree - Exercise Science
Delta State University
Cleveland, MS12.2020
Associate of Applied Science - Nursing
Hinds Community College
Raymond, MS07.2019
High school - undefined
Pearl high school
Brandon, MS05.2016
Skills
- Forklift
- Customer service (2 years)
- Cash register
- Retail math
- Pallet jack
- Phone etiquette
- Customer service
- Box Truck (1 year)
- Leadership (4 years)
- Organizational skills
- Retail sales
- Delivery driver experience (2 years)
- Basic math
- Sales
- Driving (2 years)
- Cash handling
- Computer skills
- Merchandising
- Leadership
- Communication skills
Certification
- First Aid Certification
- Driver's License
Timeline
Dispatcher/Operation Specialist
Trifecta Delivery LLC
03.2024 - Current
Delivery Driver
Trifecta Delivery LLC
01.2024 - Current
Produce Clerk
Kroger
09.2020 - 05.2022
Resident Assistant
Delta State University
08.2019 - 03.2020
Bachelor's degree - Exercise Science
Delta State University
Associate of Applied Science - Nursing
Hinds Community College
High school - undefined
Pearl high school
- First Aid Certification
- Driver's License