Summary
Overview
Work History
Education
Skills
Timeline
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JaWanna Broughton

Goose Creek,SC

Summary

Experienced Sterile Processing Technician with a strong foundation in sterile processing and infection control. Skilled in overseeing instrument sterilization processes, maintaining high standards of cleanliness in clinical settings. Proven proficiency in decontamination procedures and adherence to regulatory guidelines.

Overview

5
5
years of professional experience

Work History

Student Sterile Processing Technician

Trident Technical College
02.2025 - Current
  • Wrapped trays, instrument packs, and sets.
  • Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
  • Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
  • Reduced risk of infections by maintaining a clean and sterile environment within the processing area.

Revenue Cycle Analyst

Medical University of South Carolina
12.2023 - Current
    • Provides direction and guidance to staff concerning program issues
    • Presents information for discussions and/or decision-making purposes; responds to requests for information
    • Attending agency planning sessions, recommends allocation of resources, provides feedback to employees and agency head, and encourages employee growth and development
    • Conducts special projects at management's request; prepares and presents reports
    • Coordinates program design, implementation, and daily administrative activities
    • Reviews program objectives to determine compatibility with agency's mission; assesses programs and implements policy, procedure, or rule changes

Fiscal Technician / Payment Posting Specialist

Medical University of South Carolina
01.2022 - 12.2023
  • Navigate websites to obtain EOB's
  • Interprets Explanation of Benefits (EOB) remittance codes and applies correct denial codes
  • Posts Accounts Payable deposits
  • Balances and closes payment batches timely
  • Download and process electronic835 files and post EOB/ERA checks manually and electronically using Epic including the posting of insurance allowable, patient portions, denials, adjustments, contractual allowances, recoups, and forward balancing
  • Performs special projects and other duties as assigned
  • Provides direction and guidance to staff concerning unposted cash, clearing accounts, and work que issues
  • Attends weekly unposted cash work que and team meetings
  • Coordinates with CTM on providing resources to new hires for on-boarding

Program Assistant / Claim Processor

Charleston-Dorchester Department of Mental Health
10.2019 - 12.2021
  • Used electronic billing system appropriately to follow up on outstanding denied claims and all no response claims
  • Corrects claims in electronic billing system for missing or invalid insurance or patient information according to procedures, and places account on hold if you can't resolve
  • Followed up on denied or no response claims by calling third party payers or using payer websites
  • Gathering information for patients or other areas to resolve outstanding denied or no response claims
  • Researching accounts to take appropriate action necessary to resolve
  • Updated registration, authorization issues, identifying charge correction, debit or credit memos, processing adjustments as needed and denial follow up according to payer rules and departmental policies
  • Used payer websites to stay current on payer rules and changes
  • Resolve denied/unpaid insurance claims in a timely manner
  • Kept management aware of issues and trends to enhance operations and escalates slow-pay issues to managerial level when necessary

Education

Certification - Sterile Processing Technician

Trident Technical College
North Charleston, SC
05-2025

High School Diploma -

Fort Dorchester High School
North Charleston, SC
05-2003

Skills

  • Skilled with Microsoft programs such as Excel, Word, Power Point, Outlook, and Epic
  • Knowledge of Explanation of Benefits (EOB) statements and payment posting using Epic
  • Strong Time Management Skills
  • Strong Organizational Skills
  • Strong Attention to Detail
  • Knowledge of insurance payer types and verifications
  • Strong balancing and reconciliation skills
  • Healthcare reimbursement
  • Verbal and written communication
  • HIPAA compliance
  • HCPCS coding
  • Claim submission
  • Claims processing
  • Insurance verification
  • Account reconciliation
  • Skilled in all Mircosoft software
  • Payment posting
  • Steam sterilization
  • Decontaminating surgical instruments
  • Decontamination procedures
  • High-level disinfection

Timeline

Student Sterile Processing Technician

Trident Technical College
02.2025 - Current

Revenue Cycle Analyst

Medical University of South Carolina
12.2023 - Current

Fiscal Technician / Payment Posting Specialist

Medical University of South Carolina
01.2022 - 12.2023

Program Assistant / Claim Processor

Charleston-Dorchester Department of Mental Health
10.2019 - 12.2021

Certification - Sterile Processing Technician

Trident Technical College

High School Diploma -

Fort Dorchester High School

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JaWanna Broughton