JAWED SULTANI
Seattle,WA
Summary
Hospitality professional with proven track record in delivering outstanding guest experiences and resolving issues promptly. Valued for collaboration and adaptability in dynamic environments. Recognized for excellent communication skills and positive attitude.
Overview
23
23
years of professional experience
Work History
Guest Services Agent
02.2022 - Current
- Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Processing guest payments.
Teacher
Orfaan Balkh Private School
Mazar-e-sharif, Afghanistan
03.2019 - 04.2021
- Secondary Language Arts Instructor
- Created lesson plans, provided instruction, and grading for 100 students learning Dari and English
- 300 students
Human Resource Manager
Orfaan Balkh Private School
Afghanistan
03.2019 - 04.2021
- Responsible for hiring and training teachers and staff for a private school with 300 students
- 300 students
Interpreter
Camp Vanaalst
Konduz, Afghanistan
09.2009 - 09.2013
- September 2009 up to September 2010, worked as an interpreter with construction team
- Preparation of contracts with different companies and organizations
- Monitoring and evaluation of construction workers
- Taking quotations from companies
- Maintaining quality assurance with procedures and standard of work
- October 2010 to January 2010, joined as an interpreter in military missions
- Instructor of basic military training to the Afghan National Army forces
- Participated in military missions with American and Afghan National Army during Operation Enduring Freedom
- Strict application of codes of conduct and respect in terms as an interpreter
- January 2012 to December 2013, in addition to interpreter duties I also worked as Admin and Logistic Assistant
- Providing meals for the staff of the camp
- Providing kitchen supplies
- Receiving and delivering fuel for the vehicles of the camp
- Preparation of payroll and payment to the local national workers
- Monitoring and Evaluation of local national workers
- Inspection of contractual documents of the companies
Voting Site Supervisor
UNAMA – United Nations Assistant Mission for Afghanistan
Mazar-e-sharif, Afghanistan
10.2003 - 05.2004
- Established voting sites
- Determined eligibility of voters
- Supported eligible voters by providing voting paper
- Supervising employees to ensure impartial conduct and fair democratic elections
Education
Bachelor's - Public Administration
Mawlana Jalaludin Mohammad Balkhi University
Mazar-e-sharif, Afghanistan12-2017
High school or equivalent - Arts and science
Bakther high school
Mazar-e-sharif, Afghanistan12-2007
Skills
- Ability to speak multiple languages: Dari, Pashto, English, Urdo, and Uzbeki
- Superior interpersonal and communication skills
- Comfortable de-escalating conflict and mediating negotiations
- Proficient with logistical planning and delivery
- Proficient with PC and Windows applications including Word, Excel, PowerPoint, and Outlook
- Tailor - 10 years
- Driving car – 9 Years
- Truck driver for 2 Years
- Technical troubleshooting
- System troubleshooting
- Heating systems
- Focused on safety
- EPA regulations
- Ventilation control
- Leak checks
- Customer focused
Timeline
Guest Services Agent
02.2022 - Current
Teacher
Orfaan Balkh Private School
03.2019 - 04.2021
Human Resource Manager
Orfaan Balkh Private School
03.2019 - 04.2021
Interpreter
Camp Vanaalst
09.2009 - 09.2013
Voting Site Supervisor
UNAMA – United Nations Assistant Mission for Afghanistan
10.2003 - 05.2004
High school or equivalent - Arts and science
Bakther high school
Bachelor's - Public Administration
Mawlana Jalaludin Mohammad Balkhi University